Jack Wright Email & Phone Number

Queen Creek, Az, Us

Phoenix, Az, Us

As a Social Media Production Manager, I develop, implement, and execute creative content strategies across all marketing areas within social media to achieve desired results, enhancing the university's social presence and reputation. With expertise in short-form video production, I produce and edit a high volume of engaging, story-driven videos, leveraging on-screen talent to drive audience interaction and engagement. Additionally, I partner closely with key stakeholders to create compelling, audience-appropriate content across multiple channels, constantly adapting strategies to meet the dynamic nature of social media. I oversee all aspects of social content management, from ideation to publishing, and act as a central point of contact between internal and external stakeholders to ensure successful campaign execution. Through continuous analysis of brand content success and ROI, I identify opportunities for improvement and innovation, incorporating social media insights into future planning and strategies to drive ongoing growth and engagement.

Phoenix, Az, Us

- Under the direction of the Senior Manager Community Strategy, participate in social media conversations as an official representative of the University and/or under various white hat avatars.- Serve as the primary contact and provide excellent customer support for any student, alumnus or prospective student who raises an issue, question or concern within the social media universe; build effective relationships with internal organizational leaders to champion issue resolution through the system.- Use social media to motivate and encourage current students, especially those new to the University, to be successful in their programs; help steer them toward tips/advice and other information needed to progress toward graduation.- Identify brand advocates and encourage them to share positive conversation and success stories about the University.- Appropriately escalate high-risk situations (finance, disputes, legal action, etc.), and execute the proper protocol to ensure University policies are upheld.- Support the Senior Manager Community Strategy in all initiatives through swift implementation of new practices and feedback; ensure timely follow-up on all outstanding issues; submit regular status reports, including highlights of student success stories, product improvement opportunities and concerns raised.- Work cross-functionally with the Social Media Campaign Manager, Social Media Insights Manager, Student Experience Director, Senior Manager Community Strategy and other colleagues to ensure constant communication; participate in identifying needs and opportunities to evolve our community management strategies.- Provide advice on issue resolution, offering assistance when needed, and always do the right thing for the customer; ensure camaraderie and teamwork in performance of all work.

Phoenix, Az, Us

-Create and execute detailed written, visual and multimedia tools, resources, communications and reference materials to facilitate and support implementation of departmental policy, procedure and/or technology changes; identify gaps in employee knowledge needed to support future-state processes and operations.-Collaborate with other University colleagues to design and develop effective communications tools to assist department and University employees in understanding new/revised policies and/or procedures related to regulatory requirements, as well as technology deployments; work with department stakeholders, subject matter experts, Compliance, Regulatory and Legal to obtain necessary approvals on implementation content.-Design content, including review of article submissions, coordination with author(s), proofing and producing final format for publication, for intranet sites, using multiple formats, including Microsoft 365 software suite (e.g., Teams, Sharepoint, Yammer, Stream, etc.).-Provide multimedia support, including but not limited to photography, video, web, graphic design, for department events, to ensure appropriate representation, employee awareness and participation.

Phoenix, Az, Us

-Develop meaningful relations across a diverse population of students to facilitate progression and student success. -Collaborate with and coach students through their program by creating specific action plans to remove obstacles and support their advancement, and long-term success. -Assess student needs using all available tools and resources to plan interventions to support student progression. -Act as a liaison between the University and students with respect to degree options, program requirements and graduation. Provide students with accurate, complete and timely information on University policies and procedures. -Make informed decisions and apply sound judgment to independently support assigned student population. -Establish and maintain professional working relationships across internal departments to ensure students benefit from a variety of professional knowledge and perspectives. -Provide feedback on ways to continuously improve the student experience by way of recommending changes and sharing student feedback.

-Offering psychotherapy services from a system perspective for couples and individuals. -Providing a safe, unbiased, non-judgmental environment where clients feel comfortable enough to open and explore the challenges the face. -Collaborating on and creating treatment plans with clients to meet their needs and establish a measurable direction for services. -Utilizing several therapy approaches including Cognitive Behavioral Therapy, Solution-Focused Therapy, Narrative Therapy and Emotionally Focused Therapy.

Assist the main biller and company in calculating water restoration jobs completed in order for billing process to commence between clients, Drylux, and insurance adjusters.

•Assist individuals, couples, and families with their presenting concerns by applying a systems framework through psychotherapy services•Consult with supervisor and other Marriage and Family Therapists to best help and meet client needs

At LDS Family Services, I have had the privilege of assisting individuals, couples, and families with their presenting concerns by providing psychotherapy services through a systems framework. I have found success in treatment by helping clients change, accept, and/or process life events.

Mesa, Az, Us

I tend to the physical needs of the disabled students as well as give instructional support to the teacher. I also aid the students in learning basic academic concepts in groups and in one on one settings. Lastly, I assist in maintaining appropriate behavior of the disabled students on campus.

Scottsdale, Az, Us

Assisted in front desk tasks such as: Checking guests in and out of the resort, explaining all information about the resort that was pertinent to the guest, answered and made phone calls consistently throughout the day to best accommodate guests, performed sales tactics when checking guests to a room, maintained professional demeanor under high pressured situations, engaged in constant contact with other departments of the resort in assisting guests, executed daily checklists that were given to GSA's at the front desk, provided excellent customer service through face to face contact and over the telephone, helped in being a team motivator for the front desk, used data entry and critical thinking with a specific computer system to provide efficiency, provided advice for attractions near resort, presented a virtual concierge to guests to help them enjoy their time in the Scottsdale area, assisted with clerical work and making reservations for guests in person and over the telephone.

Scottsdale, Arizona, Us

My responsibilities included: categorizing and filed of over 500 active cases, assisting in office management, which guaranteed full stock of materials and cleanliness, and used extensive organizational and communication skills for efficiency.

Master Of Business Administration - Mba, Business Administration And Management, General

Master'S Degree, Marriage And Family Therapy/Counseling

Bachelor Of Arts (B.A.), Business/Corporate Communications

General Studies