Jack Ye Email & Phone Number

Hangzhou, China

Business Development Manager for 3D LiDAR ProductsResponsible for driving the business expansion and sales growth of the company's 3D LiDAR product lineLeverage in-depth knowledge of the automation industry to identify and pursue new market opportunitiesBuild and maintain strong relationships with key clients, partners, and industry influencersConduct market research, competitive analysis, and customer needs assessments to inform product roadmap and sales strategiesCollaborate cross-functionally with engineering, marketing, and other teams to support successful product launches and deploymentsConsistently meet or exceed quarterly and annual sales targets through effective territory management and account penetration

Hangzhou, Zhejiang, China

Experienced Sales Professional Responsible for North American MarketsOversee all sales operations and business development activities for the North American regionRegularly participate in trade shows and industry events to establish strong relationships with customersMeet and exceed predetermined sales targets and order volumesRapidly develop in-depth product and industry knowledge to better serve clientsLeverage strong communication and problem-solving skills to provide exceptional customer service

Hangzhou, Zhejiang, China

Technical Support Specialist Covering Asia, Europe, and North AmericaProvide comprehensive technical support and on-site assistance for customers across the Asia, Europe, and North America regionsRegularly visit clients in various countries to conduct product demonstrations, troubleshoot issues, and facilitate order fulfillmentIndependently visit customer sites to perform machine repairs and maintenance servicesAuthor technical documentation, service manuals, and deployment guides to support product usage and deployments

Hangzhou, Zhejiang, China

Technical Support and Documentation Specialist for Asia, Europe, and North America MarketsResponsible for authoring and translating all after-sales technical documentation and user guidesServe as the primary point of contact for overseas distributors, providing training, issue escalation, problem-solving, and feedback managementTravel to customer sites to troubleshoot and resolve hardware, software, and other technical issuesDeploy products and provide on-site support at international trade shows and exhibitionsDevelop and maintain training platforms to educate customers and partners on product usage and maintenance