Jack Agopian Email and Phone Number
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Operations Manager with a sharp attention to detail and a talent for optimizing process workflows. Proven ability to streamline operations, enhance efficiency, and improve team productivity while simultaneously preserving employee wellness. Skilled in identifying and implementing effective solutions that drive results, while also maintaining a focus on accuracy and operational excellence.
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Creative Tools Review ManagerSnap Inc. May 2020 - PresentKansas City, Mo, United StatesLeads capacity planning and forecasting to ensure optimal resource allocation and workload distribution for creative projects. Manages brand safety protocols to align outputs with legal and industry standards, and maintains feedback loops between creative teams and product development to drive continuous improvements. Oversees vendor relationships, ensuring cost-effective and timely delivery of services, while implementing productivity enhancements that improve team efficiency. Creates structured feedback processes for creative reviews and provides coaching and mentorship to junior team members, fostering their professional growth and contributing to overall team success. -
Creative Tools Operations LeadSnap Inc. Feb 2019 - May 2020Santa Monica, CaManaged daily operations and brand safety reviews for multiple Snapchat creative tools, including Community Geofilters, Organic Stickers, Mass Snaps, and Engagement Filters. Oversaw operations for sales-focused Foot Traffic Insights and Venue Filter moderation, ensuring seamless support and compliance with brand standards.
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Community Review Senior SpecialistSnap Inc. Oct 2017 - Feb 2019Santa Monica, CaCollaborated with contracted artists, local ambassadors, and cross-functional partners to provide guidance and artistic direction for Snap organic assets, including Mass Snaps, Holiday Filters, and Stickers. Ensured all assets adhered to Snap's community guidelines, artistic standards, and reflected diversity and cultural relevance.Led a team of 3 full-time employees managing creative review workflows, overseeing the support and curation of over 300,000 international Community Geofilters, brand asset reviews, and user-generated reports for Venue Filters.Successfully reduced a backlog of 80,000+ items with a 6-month turnaround time (TAT) to a sub-24-hour TAT within 6 months by streamlining workflows, optimizing resources, and implementing macros to enhance team productivity and output.
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Ad Review Senior SpecialistSnap Inc. Jan 2016 - Oct 2017Greater Los Angeles AreaDeveloped and maintained daily workflows for an ad operations and review team, ensuring smooth product and operational processes. Evaluated agent performance, monitored QA, and provided direct coaching and feedback to a team of 5 FTEs. Built and managed reporting dashboards to identify growth opportunities, optimize performance, and address process inefficiencies. Traveled internationally to support training and launch growth initiatives in two countries. Contributed to the development of internal and external tools, enhancing throughput, order processing, and workflow efficiency. Successfully managed the launch of Snap Inc.'s first SMB ad revenue product, On-Demand Geofilters, driving Snapchat’s first $1M in revenue from a new creative ad product.
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Trust & Safety Social Media SpecialistSnap Inc. May 2015 - Jan 2016Venice, CaManaged social media accounts for Snapchat's Community Support team, engaging with users through educational content and original .gifs while maintaining brand tone. Created support resources for social media, including knowledge base articles and response macros. Monitored user feedback from App Store and Google Play reviews to represent the Voice of the Customer, identifying and escalating emerging issues and trends to drive timely solutions. Worked closely with quality assurance, product, and engineering teams by providing actionable data to assist in investigating and resolving bugs.
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Senior Content CoordinatorZappos Family Of Companies Jul 2012 - Apr 2015Developed unique, SEO-friendly product copy, brand biographies, and blog posts for Couture.Zappos.com, driving organic site traffic and improving engagement. Assisted customers with product inquiries and FAQ support, while analyzing SEO/SEM metrics to optimize site performance and reduce exit rates. Managed multiple projects simultaneously, including overseeing warehouse assets to ensure accurate inventory and timely shipments. Collaborated closely with studio photo and video teams to ensure proper styling and branding for various vendors.
Jack Agopian Skills
Frequently Asked Questions about Jack Agopian
What company does Jack Agopian work for?
Jack Agopian works for Snap Inc.
What is Jack Agopian's role at the current company?
Jack Agopian's current role is Creative Tools Review Manager at Snap Inc..
What is Jack Agopian's email address?
Jack Agopian's email address is ag****@****pos.com
What is Jack Agopian's direct phone number?
Jack Agopian's direct phone number is +131034*****
What skills is Jack Agopian known for?
Jack Agopian has skills like Microsoft Office, Social Media Marketing, Event Planning, Sales, Retail, Digital Photography, Seo, Photoshop, Microsoft Excel, Team Building, Customer Service, Creative Writing.
Who are Jack Agopian's colleagues?
Jack Agopian's colleagues are Maribelle Boutros, Micheal Fierro, Sarah Chamaa, Coby Brooks, Haley Inzunza, James Wharton, H Moghimi.
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Jack Agopian, P.E.
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