Jack Campbell Email and Phone Number
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Jack Campbell personal email
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As a Director for Customer Success at Okta, I oversee a team of Regional Managers (People Managers) and Enterprise Customer Success Managers who are responsible for driving customer satisfaction, growth, and renewals across the West. I have over 10 years of experience in the SaaS industry, and I hold two Okta certifications: Professional and Administrator.My mission is to help enable my team to help our customers achieve their strategic goals by leveraging Okta's cloud security and identity solutions. I have successfully overseen customer portfolios of all sizes and consistently exceeded targets for customer retention, portfolio growth, and product utilization.
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Director, Customer Success - EnterpriseOkta May 2024 - PresentSan Francisco, California, Us• Director for the Enterprise West region, overseeing a team of 35+ People Leaders and Customer Success Managers.
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Regional Manager, Customer Success - EnterpriseOkta Nov 2020 - May 2024San Francisco, California, Us• Regional Manager for Mountain, Pacific NW and TexLa regions, overseeing a team of Enterprise Customer Success Managers.
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Senior Customer Success Manager - EnterpriseOkta, Inc. Jun 2018 - Sep 2020San Francisco, California, Us• Primary Okta liaison for select Enterprise customers driving overall customer satisfaction, growth, and renewals. • Work with C-level executives to develop strategic Cloud Security and Identity & Access Management initiatives.• Guide customers to drive product usage and adoption (B2E, B2C, B2B) by aligning with product roadmap and creating new opportunities.
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Director Of Customer Success, San FranciscoMeltwater Apr 2017 - Jun 2018San Francisco, California, Us• Responsible for managing a team, maintaining direct client relationships & retaining/growing client accounts• Responsible for $8 million USD in annual revenue and 500+ clients• Third best office out of 12 offices in the Americas for client retention in 2017 -
Director Of Customer Success, SydneyMeltwater Feb 2016 - Mar 2017San Francisco, California, Us• Promoted internally to run the Customer Success team and client portfolio• Managed a team of 10-16 people, including account managers, account executives and a customer support team• Responsible for $10 million USD in annual revenue and 650+ clients
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Director Of Sales, SydneyMeltwater Jul 2013 - Jan 2016San Francisco, California, Us• Worked to monthly quotas and sold directly to SMB, Mid-Market and Enterprise prospects• Coached and managed up to 9 people, including mid-tier managers and entry-level staff• Achieved the title of fourth best selling office in 2015 out of 50 offices globally, with $1.5 million USD in revenue• Chosen to take part in the global President's Club in 2015• Recognised as the second best selling office in 2014 out of 50 offices globally. Increased office revenue by 109%• Was number 4 salesperson out of 100 on individual contribution in Asia Pacific in 2013
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Account Executive Team LeadMeltwater Jul 2012 - Jun 2013San Francisco, California, Us• Reported to the Director of Sales and managed a team of up to 2 Sales Consultants• Responsible for prospecting, cold calling, running demonstrations, negotiating contracts and onboarding new clients• Number 1 performing sales team in Australia in 2012 and 2013
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Account ExecutiveMeltwater Apr 2011 - Jul 2012San Francisco, California, Us• Responsible for prospecting, cold calling, running demonstrations, negotiating contracts and onboarding new clients• Managed onboarding and trained clients in the initial 3 months of their contract• Was the number 5 salesperson out of 30 people on individual contribution in Australia in 2012
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JournalistNews Corp Apr 2008 - Apr 2011New York, New York, Us• Full-time position on an alternating university semester basis, then permanent full-time after graduating• Wrote daily published articles for print and online news sources• Reported in health, business, police, general interest, sports and features sections• Supplied and took published photographs• Interviewed sources and used note-taking skills (shorthand)
Jack Campbell Education Details
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Bond UniversityMarketing -
Bi Norwegian Business SchoolMarketing
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Inverell High SchoolHigher School Certificate
Frequently Asked Questions about Jack Campbell
What company does Jack Campbell work for?
Jack Campbell works for Okta
What is Jack Campbell's role at the current company?
Jack Campbell's current role is Director, Customer Success @ Okta | Cloud Security, Identity & Access Management.
What is Jack Campbell's email address?
Jack Campbell's email address is ja****@****kta.com
What is Jack Campbell's direct phone number?
Jack Campbell's direct phone number is +141577*****
What schools did Jack Campbell attend?
Jack Campbell attended Bond University, Bi Norwegian Business School, Inverell High School.
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