Director, Customer Success - Enterprise
Current• Director for the Enterprise West region, overseeing a team of 35+ People Leaders and Customer Success Managers.
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@okta.com
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2 phones found area 415
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LinkedIn matched
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Jack Campbell is listed as Director, Customer Success @ Okta | Cloud Security, Identity & Access Management at Okta, based in Denver, Colorado, United States. AeroLeads shows a work email signal at okta.com, phone signal with area code 415, and a matched LinkedIn profile for Jack Campbell.
Jack Campbell previously worked as Director, Customer Success - Enterprise at Okta and Regional Manager, Customer Success - Enterprise at Okta. Jack Campbell holds Bachelor Of Journalism, Marketing from Bond University.
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As a Director for Customer Success at Okta, I oversee a team of Regional Managers (People Managers) and Enterprise Customer Success Managers who are responsible for driving customer satisfaction, growth, and renewals across the West. I have over 10 years of experience in the SaaS industry, and I hold two Okta certifications: Professional and Administrator.My mission is to help enable my team to help our customers achieve their strategic goals by leveraging Okta's cloud security and identity solutions. I have successfully overseen customer portfolios of all sizes and consistently exceeded targets for customer retention, portfolio growth, and product utilization.
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San Francisco, California, Us
• Director for the Enterprise West region, overseeing a team of 35+ People Leaders and Customer Success Managers.
San Francisco, California, Us
• Regional Manager for Mountain, Pacific NW and TexLa regions, overseeing a team of Enterprise Customer Success Managers.
San Francisco, California, Us
• Primary Okta liaison for select Enterprise customers driving overall customer satisfaction, growth, and renewals. • Work with C-level executives to develop strategic Cloud Security and Identity & Access Management initiatives.• Guide customers to drive product usage and adoption (B2E, B2C, B2B) by aligning with product roadmap and creating new opportunities.
San Francisco, California, Us
• Responsible for managing a team, maintaining direct client relationships & retaining/growing client accounts• Responsible for $8 million USD in annual revenue and 500+ clients• Third best office out of 12 offices in the Americas for client retention in 2017
San Francisco, California, Us
• Promoted internally to run the Customer Success team and client portfolio• Managed a team of 10-16 people, including account managers, account executives and a customer support team• Responsible for $10 million USD in annual revenue and 650+ clients
San Francisco, California, Us
• Worked to monthly quotas and sold directly to SMB, Mid-Market and Enterprise prospects• Coached and managed up to 9 people, including mid-tier managers and entry-level staff• Achieved the title of fourth best selling office in 2015 out of 50 offices globally, with $1.5 million USD in revenue• Chosen to take part in the global President's Club in 2015• Recognised as the second best selling office in 2014 out of 50 offices globally. Increased office revenue by 109%• Was number 4 salesperson out of 100 on individual contribution in Asia Pacific in 2013
San Francisco, California, Us
• Reported to the Director of Sales and managed a team of up to 2 Sales Consultants• Responsible for prospecting, cold calling, running demonstrations, negotiating contracts and onboarding new clients• Number 1 performing sales team in Australia in 2012 and 2013
San Francisco, California, Us
• Responsible for prospecting, cold calling, running demonstrations, negotiating contracts and onboarding new clients• Managed onboarding and trained clients in the initial 3 months of their contract• Was the number 5 salesperson out of 30 people on individual contribution in Australia in 2012
New York, New York, Us
• Full-time position on an alternating university semester basis, then permanent full-time after graduating• Wrote daily published articles for print and online news sources• Reported in health, business, police, general interest, sports and features sections• Supplied and took published photographs• Interviewed sources and used note-taking skills (shorthand)
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Jack Campbell works for Okta.
Jack Campbell is listed as Director, Customer Success @ Okta | Cloud Security, Identity & Access Management at Okta.
AeroLeads has found 1 work email signal at @okta.com for Jack Campbell at Okta.
AeroLeads has found 2 phone signal(s) with area code 415 for Jack Campbell at Okta.
Jack Campbell is based in Denver, Colorado, United States while working with Okta.
Jack Campbell has worked for Okta, Okta, Inc., Meltwater, and News Corp.
You can use AeroLeads to view verified contact signals for Jack Campbell at Okta, including work email, phone, and LinkedIn data when available.
Jack Campbell holds Bachelor Of Journalism, Marketing from Bond University.
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