Jackal Ma

Jackal Ma Email and Phone Number

Chairman - TrustDecision, Cofounder - Tongdun Group @ TrustDecision
Jackal Ma's Location
Singapore, Singapore
Jackal Ma's Contact Details

Jackal Ma work email

Jackal Ma personal email

n/a
About Jackal Ma

Proven track record and industry reputation with over 20 years experience managing businesses in a growing environment. Starting businesses from scratch and growing to significant sizes in countries such as Hong Kong, Malaysia, Taiwan, Thailand. Spending the last six years growing significant PRC operation for the last and current company. Experience in setting up successful Joint Ventures in Asia as well. Oversees overall operation responsible for IT/Telecom Projects in the area of Customer Sales and Services for various industries such as Banking and Finance, Telecommunication, Transportation, government and public sector, retail and manufacturing…etc.Beside growing the business for the product selling portion of the business, Jackal also built a reputable consulting operation that performed strategic eChannel consultation projects, customer sales and services strategy projects and Call Center Performance optimization projects with large customers such as China Construction Bank, Standard Chartered Bank, PICC insurance...etc.Working experience across cultures throughout the last 20 years in North America, Australia and Asia. Before focusing his Executive Management roles and business development roles, Jackal started with a technical career, headed various IT initiatives in public sector as well as Banking sector overseeing projects with size up to US$40 million in complex, multi-vendor system integration environment in both Asia and North America with his previous engagements with Unisys, IBM and Royal Bank of Canada..Specialties: Starting Business from Scratch in various countries throughout Asia and built to significant size, market shares. Managing overall P&LGrow new business areas and market new ideas with thought leadership

Jackal Ma's Current Company Details
TrustDecision

Trustdecision

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Chairman - TrustDecision, Cofounder - Tongdun Group
Jackal Ma Work Experience Details
  • Trustdecision
    Chairman
    Trustdecision Dec 2022 - Present
    Singapore, Sg
    Operating in 5 countries and serving customers in the area of Fraud, Credit and Compliance Risk through Analytics and data science. TrustDecision have customers in more than 20 countries globally serving end users in more than 150 countries. A SaaS based startup that I grow from ground up.
  • 同盾科技
    Partner And Cofounder,Executive Director
    同盾科技 2014 - Present
    杭州 , 浙江, Cn
    Leading Intelligent Risk Management Solution Provider. Specialize in leading operations in multiple countries and global business covering Asia, Middle East, Africa and Latin America, with proven success in "Emerging Market Play". Focus on Artificial Intelligent and Bigdata based decision and analysis solution that break down information silos between enterprises. It's cross industry joint defense concept lead the industry. Tongdun is one of the largest big data analysis company worldwide. It's customers span industries including Banking, Micro Finance, Insurance, Government and Public Sector, AutoFinance, eCommerce, O2O, Payment, Gaming, Social Networks and many more!
  • Threatmetrix
    Vp Of Asia
    Threatmetrix 2012 - 2014
    San Jose, Ca, Us
    Worldwide Big data Anti-Fraud Solution provider. Responsible for overall business in Asia. Successfully opened up the market to the concept of cloud based big-data fraud solution in developing countries across Asia
  • Axa
    Regional Head Of Operation, Asia
    Axa 2012 - 2012
    Paris, Fr, Fr
    Reponsible for overall IT Operation Growth of AXA-Tech in Asia serving AXA Group as a mother company
  • Aspect Software
    Managing Director, North Asia
    Aspect Software 2008 - 2012
    Boulder, Colorado, Us
    The top solution provider in Collection, Telesales and customer services. Responsible for the P&L and growth of Aspect's business in North Asia. Grow business in the region exponentially for consecutive years.
  • Itapps
    Ceo Greater China & Group Executive Director
    Itapps May 2003 - Nov 2008
    Kwun Tong, Kowloon, Hk
    Overall P&L responsibility, overseeing Sales, Services, Consulting, Finance and HR operations.Responsible for growing the CRM and Call Center Business in China. Starting the Business from scratch as a Wholly Owned Foreign Enterprise WOFE in 2003.  Grow the business from 0 to 40 million. Operation from 1 office in Beijing to 3 offices 70 staff in Beijing, Shanghai and Shenzhen and a R&D development team in Dailian.  Grow China business from 0 to over 40% of the Group’s revenue. Grow Consulting Services business to 8 million and one of the largest Call Center / CRM / eChannel strategy/operation consulting services in China. Grow distribution channel and SI partner networks for Company’s product in Financial Services, Telco, Public Sector and Government Sector.  Build Direct-touch forces and work directly with senior executives in these sectors. Responsible for overall Asia strategy as one of the board members.
  • Edify Asia
    Managing Director, Asia
    Edify Asia Jun 2000 - May 2003
    Overall P&L responsibility, overseeing setup of the Joint Venture for growing Call Center business in Asia. Responsible for growing the Enterprise Call Center and CRM Software Business in Asia. Starting the Business as a Joint Venture between US and local company from scratch with HQ in Hong Kong.  Grow the business from 0 to US$4million. Operating out of offices in Hong Kong and Shanghai.  Grow Asia business to the best distribution channel revenue for the group and contribute up to 15% of the Group’s global revenue. Grow distribution channel and SI partner networks for Company’s product in Singapore, Malaysia, Thailand, Korea, Hong Kong, Taiwan, Pakistan, Indonesia and China. Build Direct-touch forces in strategic PRC region augmenting the channel strategy to increase growth. Became number 1 in market share for IVR in most territories. Grow JV in a build, operate and transfer model.
  • Itapps
    Cto & General Manager, Professional Services,Asia
    Itapps Jul 1998 - Jun 2000
    Kwun Tong, Kowloon, Hk
    Responsible for the overall Operation of Professional Services Division for the Group. Grow professional services business from Hong Kong to Malaysia, Singapore, Thailand and Taiwan. (Manage 60+ staff with 5 direct report)Grow business from HK$ 10 million to HK$ 50 million. Start business offices from scratch for each of the countires.Over 100 staff in the region. Implement Internal control systems, Project Methodology and Sales Force Automation system to manage the operations across countries.Successful CRM implementations (Siebel and Peoplesoft) and Call center implementations for global customers in Banking and Finance, Telecom, Government and Public sectors, transportationResponsible for the group’s overall technical direction
  • Teledata Hong Kong Limited
    Director, Solution And Professional Services
    Teledata Hong Kong Limited Aug 1995 - Jul 1998
    Responsible for establishing the Solution and Professional Services Business and successful changing the company’s business model from an equipment/box oriented business to a software/services oriented business in Hong Kong. Successfully penetrate global customers such as Standard Chartered Bank,
  • Unisys
    Senior Technical Manager / Octopus Chief Architect
    Unisys Jun 1994 - Jul 1995
    Blue Bell, Pennsylvania, Us
    Responsible for the Contactless Smart Card Project for Hong Kong Transportation sector, largest Contactless Smart Card business in Asia. Lead a team of 28 developers to deliver one of the most successful IT project in Hong Kong.
  • Royal Bank Of Canada
    Senior Technical Manager
    Royal Bank Of Canada Apr 1989 - Jun 1994
    Toronto, Ontario, Ca
    Lead the team in Technology Planning and Development Department for some of the most advanced projects in North America such as Cheque imaging system, Multimedia kiosk and video banking, Call Center and branch automation projects.
  • Ibm China/Hong Kong
    Systems Engineer
    Ibm China/Hong Kong Jul 1988 - Nov 1989
    Armonk, New York, Ny, Us
    Responsible for technical and presales activities for mainframe software and hardware for financial services sector.

Jackal Ma Skills

Enterprise Software Solution Selling Telecommunications Pre Sales Start Ups Professional Services Contact Centers Unified Communications Cloud Computing Strategy Ivr Saas Product Management Call Centers Integration Call Center Management Team Leadership Data Center Crm Business Development New Business Development Channel Partners Business Intelligence Vendor Management Sales Entrepreneurship P&l Management Go To Market Strategy Solution Architecture Managed Services Sip Account Management Selling Consulting Outsourcing Leadership Voip

Jackal Ma Education Details

  • Changjianggraduateschool Of Business
    Changjianggraduateschool Of Business
    Business
  • The University Of Hong Kong
    The University Of Hong Kong
    Electrical And Electronic Engineering
  • Saint Louis School
    Saint Louis School

Frequently Asked Questions about Jackal Ma

What company does Jackal Ma work for?

Jackal Ma works for Trustdecision

What is Jackal Ma's role at the current company?

Jackal Ma's current role is Chairman - TrustDecision, Cofounder - Tongdun Group.

What is Jackal Ma's email address?

Jackal Ma's email address is ja****@****ect.com

What schools did Jackal Ma attend?

Jackal Ma attended Changjianggraduateschool Of Business, The University Of Hong Kong, Saint Louis School.

What are some of Jackal Ma's interests?

Jackal Ma has interest in Photography Music Travel Swimming, Photographymusictravelswimming.

What skills is Jackal Ma known for?

Jackal Ma has skills like Enterprise Software, Solution Selling, Telecommunications, Pre Sales, Start Ups, Professional Services, Contact Centers, Unified Communications, Cloud Computing, Strategy, Ivr, Saas.

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