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Jack Alterman Email & Phone Number
Senior Technical Support Engineer
at
Pegasystems
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Technical Support Engineer
Location
Longmont, Colorado, United States
Company size
Who is Jack Alterman? Overview
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Quick answer
Jack Alterman is listed as Senior Technical Support Engineer at Pegasystems, a with 5491 employees, based in Longmont, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Jack Alterman.
Jack Alterman previously worked as Senior Engineer - US Technical Operations at Imagine Communications and Software Support Engineer at Adeptive Software. Jack Alterman holds Bachelor Of Science - Bs, Music Technology from University Of Colorado Denver.
Company email context
Email format at Pegasystems
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Pegasystems
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Profile bio
About Jack Alterman
Seasoned technologist specializing in cloud infrastructure and platform reliability. Known for solving complex technical challenges while building strong cross-functional partnerships. Outside the datacenter, you'll find me exploring Colorado's outdoors, playing bass, or discussing the finer points of classic sci-fi.
Current workplace
Jack Alterman's current company
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Pegasystems
4 roles
Jack Alterman work experience
A career timeline built from the work history available for this profile.
Senior Engineer - Us Technical Operations
CurrentLead technical support and infrastructure specialist for OsiTraffic broadcasting software platform.Key Responsibilities & Achievements:Provide expert-level support for OSiTraffic software and cloud infrastructureManage customer migrations to Oracle Cloud platformCollaborate with Development and Product teams to improve software qualityCreated comprehensive internal documentation for troubleshooting proceduresImplemented DataDog monitoring with custom dashboards and alertsDeveloped tools to streamline software upgrade processesCoordinate with third-party vendors for SFTP and database integrationsTechnical Environment:AWS/Azure/Oracle Cloud InfrastructureSQL ServerWindows ServerDataDogPython, PowerShellJira
Apr 2019 - Present
Software Support Engineer
Led technical support team for ResWare title and escrow software platform.Key Responsibilities & Achievements:Managed installation and upgrades of ResWare software and databasesImplemented ResWare website and API platform deploymentsProvided database administration including:Ad-hoc reporting and query optimizationBackup and recovery proceduresPerformance tuning and maintenanceSupported customer issues via multiple channels (email, phone, remote)Developed custom tools to enhance support efficiencyDebugged software issues using Visual StudioCoordinated with development team on bug fixes and improvementsTechnical Environment:Windows Server 2008-2016SQL ServerIIS.NET, C#Visual StudioVarious VPN solutions
Apr 2013 - Feb 2019
Toc Operator
As a member of a small team of radio engineering professionals I provided technical and operational support for the largest public radio station in the state. My daily duties involved constant monitoring of the broadcast automation systems and upkeep/maintenance of station operations. Scope of responsibilities includes:• Website maintenance and design including Podcast/RSS creation.• Help desk technical support for a large network of computers.• Supported a major transition from Microsoft products to open-source software.• Utilized many scripting languages including HTML, Linux/UNIX, CSS, and XML.
Jan 2007 - Aug 2009
Team & coworkers
Colleagues at Pegasystems
Other employees you can reach at pega.com. View company contacts for 5491 employees →
DR
Damodhar Reddy
Colleague at PegasystemsHyderabad, Telangana, India
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JN
Jagadeesh Nagarajan
Colleague at PegasystemsHyderabad, Telangana, India
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DB
Darren Bell
Colleague at PegasystemsGreater Leeds Area, United Kingdom
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KH
Karen Hirko, Pmp
Colleague at PegasystemsMorrison, Colorado, United States
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DK
Dharmendra Kumar
Colleague at PegasystemsSurat, Gujarat, India
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VN
Venkatesh Nagarajan
Colleague at PegasystemsChennai, Tamil Nadu, India
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DT
Dani Tobing
Colleague at PegasystemsIndonesia
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RB
Rochelle Bennett
Colleague at PegasystemsSydney, New South Wales, Australia
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SL
Steve Le Cerf
Colleague at PegasystemsCanberra, Australian Capital Territory, Australia
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AN
Alekya Namburi
Colleague at PegasystemsAndhra Pradesh, India
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Damodhar Reddy
Colleague at PegasystemsHyderabad, Telangana, India
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JN
Jagadeesh Nagarajan
Colleague at PegasystemsHyderabad, Telangana, India
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DB
Darren Bell
Colleague at PegasystemsGreater Leeds Area, United Kingdom
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KH
Karen Hirko, Pmp
Colleague at PegasystemsMorrison, Colorado, United States
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DK
Dharmendra Kumar
Colleague at PegasystemsSurat, Gujarat, India
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VN
Venkatesh Nagarajan
Colleague at PegasystemsChennai, Tamil Nadu, India
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DT
Dani Tobing
Colleague at PegasystemsIndonesia
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RB
Rochelle Bennett
Colleague at PegasystemsSydney, New South Wales, Australia
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SL
Steve Le Cerf
Colleague at PegasystemsCanberra, Australian Capital Territory, Australia
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AN
Alekya Namburi
Colleague at PegasystemsAndhra Pradesh, India
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2 education records
Jack Alterman education
Bachelor Of Science - Bs, Music Technology
Mathematics
FAQ
Frequently asked questions about Jack Alterman
Quick answers generated from the profile data available on this page.
What company does Jack Alterman work for?
Jack Alterman works for Pegasystems.
What is Jack Alterman's role at Pegasystems?
Jack Alterman is listed as Senior Technical Support Engineer at Pegasystems.
Where is Jack Alterman based?
Jack Alterman is based in Longmont, Colorado, United States while working with Pegasystems.
What companies has Jack Alterman worked for?
Jack Alterman has worked for Pegasystems, Imagine Communications, Adeptive Software, and Colorado Public Radio.
Who are Jack Alterman's colleagues at Pegasystems?
Jack Alterman's colleagues at Pegasystems include Damodhar Reddy, Jagadeesh Nagarajan, Darren Bell, Karen Hirko, Pmp, and Dharmendra Kumar.
How can I contact Jack Alterman?
You can use AeroLeads to view verified contact signals for Jack Alterman at Pegasystems, including work email, phone, and LinkedIn data when available.
What schools did Jack Alterman attend?
Jack Alterman holds Bachelor Of Science - Bs, Music Technology from University Of Colorado Denver.
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