Loan Specialist, U.S. Small Business Administration
▪ Processed and decisioned a portfolio of several thousand business loans, personally facilitating the disbursement of over $31.4 million dollars in critical funding during the COVID-19 pandemic. Analyzed business cash flow, tax data, credit data, business viability, fraud indicators, and compliance documentation to determine loan eligibility and borrowing capacity. ▪ Programmed a modular codebase in VB.NET to extract, transform, and load application data from the client’s web database into deployment environments for robotic process automata (RPA). Engineered and deployed RPAs to independently execute various complex analyses and business processes. Doubled team production speed and significantly enhanced service quality and reliability. ▪ Designed and implemented a web-based production tracking and timekeeping system with VB.NET. Acted as technical support for a 100-person team and investigated and resolved technical issues. Developed tracking software for technical issues. Produced and delivered technical support documentation and presentations. ▪ Gathered, compiled, and analyzed evidence of financial crimes and fraud. Delivered comprehensive reports to investigators and federal attorneys detailing findings. Developed a natural language processing pipeline which enabled the detection of mass-impersonation cyber threats.