Jackalyn V. Email & Phone Number

Sunnyvale, California, United States

Receive and respond to emails regarding workplace inquiries including badge requests, operation times, and office protocolsGreet all employees and guests in a pleasant and friendly manner in keeping with good customer service practicesMaintain a neat and organized lobby and ordered supplies as neededField all incoming telephone calls and directed calls to appropriate staff member or departmentUtilize Microsoft Outlook to effectively schedule meetings for employees

San Jose, California, United States

-Developed positive customer relationships through friendly greetings and excellent service-Respond to service inquiries and coordinate resolutions with management and floor associates -Stock, replenish, and organize inventory with accuracy and efficiency-Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases

Santa Cruz, California, United States

-Produce weekly reports providing in-depth analysis on the performance of key digital marketing content-Create a personalized and targeted marketing campaign for listings to exceed optimal click-through rates-Expand engagement across social media accounts by 45% through user-generated content campaigns-Coordinate and assist in-house graphics design team to execute creative development, brand consistency, and media campaigns and strategies-Increase leads by promoting services and properties for sale through direct mailing, email campaigns, and social media platforms including Facebook, Instagram, LinkedIn, and Google My Business-Monitor online presence of company's brand and engage with users, strengthening customer relationships

San Jose, Ca

-Produce and distribute engaging marketing collateral for all social media accounts (Facebook, Instagram, etc.) and the organization's website-Analyze data found from social media accounts regarding following and user interactions; increased social media following by 40%-Liaison between Executive Director and social media users-Strategize to foster a positive brand/public image to the community, sponsors, and other organizations

Santa Clara, Ca

-Retrieved and compiled over 2000 financial documents alphabetically and numerically-Processed 2000+ eFiling softcopies in Box folders-Organized over 200 customer and vendor records and created new fiscal year folders using Microsoft Suite-Collected records and systemized copies for 3 special projects-Dispatched 250+ documents to other departments for manager in a timely manner

Santa Clara, Ca

-Retrieved and compiled over 2000 financial documents alphabetically and numerically-Processed 2000+ eFiling softcopies in Box folders-Organized over 200 customer and vendor records and created new fiscal year folders using Microsoft Suite-Collected records and systemized copies for 3 special projects-Dispatched 250+ documents to other departments for manager in a timely manner

Santa Clara, Ca

-Coached two new staff members to navigate through Point of Sale (POS), greet guests, and approach various tasks efficiently to guarantee customer satisfaction-Managed the register at concessions and box office during rush hours-Monitored the cleanliness and ticket sales of 8 theaters

Bachelor Of Arts - Ba, Communication And Media Studies

Activities and Societies: Lambda Pi Eta, Thai Vietnamese Student Association, Chinese Student Association

High School Diploma, General Education

Activities and Societies: During my high school career I was part of the school's JV soccer team for 2 years and the Varsity soccer team.