Jack Chapman Email & Phone Number

Melbourne, Vic, Au

North Melbourne

Responsible for assisting in the collection of social-research data for Government departments, not-for-profit organisations and private companies, the role primarily consists of making warm and cold calls using SRC’s Computer Assisted Telephone Interviewing software out to households and mobile phones. Major duties included converting qualifying respondents to participate in surveys, reading the questions to respondents, collecting responses and making appointments for call-backs. For some projects, I was responsible for taking inbound calls and responding to enquiries via email working as a 1800 agent. Jack consistently reaches and exceeds his project’s targets and demonstrates excellent rapport building skills, particularly among difficult respondents.

Fitzroy, Victoria

Key responsibilities include providing prompt, friendly and attentive service in a cafe environment. Duties include taking orders from customers, sales, food and beverage preparation, regular cleaning and sanitary duties.Providing great hospitality is not about "grand gestures", it is aboutmany small gestures and actions coming together to make customers feel special and well tended to.

Bundoora, Victoria

Key responsibilities include first point of contact customer service, providing information both face-to-face and over the telephone to students and academics at the Faculty of Business, Economics and Law student services office,Daily tasks performed were providing an explanation of advice regarding issues of enrolment and university policy; taking appointments, data entry and general administrative tasks, responsible management of confidential information, assisting in the operation of public events and maintaining a tidy front office environment.

Melbourne, Australia

Key responsibilities include approaching people at public events and venues and recruiting them to participate in surveys. Other duties include responding to questions about the project and how the data is used and ensuring that data collection is conducted at the highest ethical standard.

Collins Street, Melbourne

Employed to alleviate pressure experienced during periods of high sales. Tasks include receiving shipments, warehouse management, weighing and packing stock, filling stock displays, waste management and sanitary duties.

Bachelor Of Arts, Sociology & Sexuality, Gender And Diversity Studies

Certificate Iii, Broadcasting (Radio)