I am water. Fluid and adaptive, excelling at multifaceted roles; where my full range of knowledge and experience is fully utilized.
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Employee Experience ManagerArc Games Sep 2022 - PresentSan Francisco Bay AreaConnecting and empowering our people by fostering community and supporting everyone in reaching their potential. -
Facilities ManagerGearbox Publishing San Francisco Jun 2021 - Sep 2022As we work from the office, at home, or somewhere far, far away, I keep our people connected through TikToks, podcasts, and content creation. So no matter where our people are, Perfect World exists somewhere for them to connect with. -
Office ManagerGearbox Publishing San Francisco Apr 2018 - Jun 2021San Francisco Bay AreaI have the privilege of working with a team of talented and passionate individuals supporting daily operations. I work in a dynamic environment that is exciting and energizing to be in. The unexpected is fun and the daily surprises are many. I ensure our environment and everything that can affect our workplace is properly maintained. Another fun responsibility I have is to oversee our food and beverage program. I am guided by one simple principle of: good food equals good mood. Food brings people together and together we create experiences. I foster an environment for building relationships. I create opportunities for impactful memories and company touchstones between people through Town Halls, social gatherings and general day to day group interactions. -
Director Of Catering And Events @ Microsoft (Svc) Via EurestCompass Group Usa Aug 2016 - Apr 2018Mountain ViewLearning everything I can to be successful in leading our team toward creating great experiences.I work in a dynamic environment where no two days are ever the same. My daily responsibilities are ever changing and requires my quick adaptability across all disciplines in order to succeed and excel.Creating a positive, inclusive, nourishing employee experience begins with a great food program. We bring people together and create environments that drive collaboration and innovation. -
Events And Catering Manager @ Linkedin Via Bon Appetit Management CompanyCompass Group Usa Sep 2014 - Aug 2016SunnyvaleCreating magical experiences through training, coaching, and leading people- training and onboarding people for success and excellence- specific and actionable feedback in an open environment; fostering intellectual exchange between levels- executing with compassion along with data, we're in the people business not strictly numbersCreating the foundation for a magical future- developed and maintained departmental processes and protocols; documentation and shared through the cloud for 24/7 access- continued operational refinement through daily practice and use- solicit feedback, test solutions, distribute information through training sessions and mentoringSmiles and service- actively engage and befriend all guests with an open approachable demeanor- treat staff as I would treat guests, so they can exponentially pass the magic forward- everyone is a prince or princess in this kingdom- happy man on campus, present and visible daily relationship building with everyone I come acrossPixie dusting the everyday tools we use- improving and streamlining Google App / Microsoft Suite for team use- simplifying technological process for non technical people- ease of use back end process, remove technological hindrances Projects:- Confluence wiki (version 1: image map based)- Confluence wiki (version 2: wiki tool based)- Training Manual / New Hire On-boarding- Metric analytic (monthly, yearly, ongoing)- Staff development and retention -
Events Coordinator @ Linkedin Via Bon Appetit Management CompanyCompass Group Usa Mar 2014 - Sep 2014Mountain View -
Event CoordinatorCarrie Dove Catering & Events May 2012 - Mar 2014• Help a small business succeed in every way possible• Do whatever it takes to make dreams a reality• Bus dishes and glassware, setup tables and chairs, serve food and beverages -
Assistant Camp DirectorSteve & Kate'S Mar 2013 - Sep 2013San Mateo -
Freelance ContractorTaskrabbit Aug 2012 - Mar 2013 -
General ManagerYogurtland Aug 2009 - Jan 2012• Serve happiness in a cup every day• Hand cut thousands of pounds of fruit• Cut more strawberries than a normal person would ever have to in a lifetime• Opened a franchise store from the ground up
Jack Lau Education Details
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Milpitas High SchoolGeneral Education
Frequently Asked Questions about Jack Lau
What company does Jack Lau work for?
Jack Lau works for Arc Games
What is Jack Lau's role at the current company?
Jack Lau's current role is Employee Experience Manager.
What schools did Jack Lau attend?
Jack Lau attended University Of California, Berkeley, Milpitas High School.
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