Jack Corcoran, Mpa Email & Phone Number

Sacramento, Ca, Us

Sacramento, California, United States

Denver, Colorado, United States

Analyze data and execute administration duties to ensure the Region 8 External Affairs Division meets FEMA’s mission. Earned a promotion to take on more complex role, yet retained all duties of previous role, including budgeting, procurement, and stakeholder relations.Review and analyze organizational and administrative problems and policy challenges; recommend courses of action to leadership and work to innovate and implement corrective actions. Interpret federal laws, regulations, and policies to make appropriate decisions.Manage the annual External Affairs budget to ensure compliance with federal procurement and accounting policy. Provide policy and finance guidance to leadership on long-term budget planning and short-term funding needs.Provide excellent customer service and problem resolution to members of the public in response to their sensitive inquiries and questions about FEMA programs and policies. Conducted research and developed streamlined process to calculate compensable hours team spent on disaster response activities. Data used to justify increased staffing levels resulting in increased team productivity.Conduct annual performance measurement of External Affairs Division goals using statistical techniques and present written reports to leadership.Utilize knowledge of FEMA branding guidelines and quality assurance skill to provide guidance on proper branding and formatting of the region’s SharePoint sites.Share technological expertise with team by creating opportunities to learn new and emerging technologies including SharePoint, OneDrive, Microsoft Teams, and Zoom.Draft and review a variety of products for leadership, including presentations, regional SharePoint site, monthly professional development bulletin, and all-hands messaging using strong written communication skills.

Greater Denver Area

Managed resources of Region 8 External Affairs Division to include annual budget, equipment, technological systems, and records. Expertise in procurement, technology, systems analysis, report writing, and data analysis ensured team could achieve public affairs mission within agency policy.Managed the annual External Affairs budget to ensure compliance with federal procurement and accounting policy. Provided policy and finance guidance to External Affairs Director on long-term budget planning and short-term funding needs.Provided excellent customer service and problem resolution to members of the public in response to their sensitive inquiries and questions about FEMA programs and policies. Led the procurement process for External Affairs from start to finish. Worked with stakeholders to identify needs, drafted purchasing documents, entered information into procurement system, coordinated with Mission Support to ensure funds are allocated, and guided process to completion according to agency fiscal policy.Provided policy and programmatic guidance to stakeholders as External Affairs subject matter expert on systems and policies for time and attendance, travel, SharePoint, records management, daily accountability, and purchasing.Conducted quality assurance review on products for leadership including documents, correspondence, and all-hands announcements. Used strong written communication skills to ensure accuracy and clarity.Managed accountability of equipment, including photography and videography equipment and disaster go-kit equipment so it is always ready to be used to meet field operational needs.Improved cohesion of the External Affairs team by coordinating team off-site meetings focused on regional goals and priorities and team building activities to strengthen relationships.

Greater Denver Area

Collected, organized, and maintained information regarding professional development goals and training staff of employees, compiled training progress and feedback, and reported data and findings to leadership to inform decision-making.Implemented a new learning management system to track training attendance, problem solve system issues, and upload and retrieve training records to better achieve organizational goals.Guided, advised, and tracked bank employees and interns on completion of required training activities.Reviewed and edited learning materials that addressed sales strategy, team building, interpersonal communication, conflict management, time management, and group dynamics.Collaborated across functional teams to schedule training, coordinate onboarding, and prepare materials for new employees.

Greater Denver Area

Provided leadership and program management in national service program for young adults. Supervised more than 30 Team Leaders and 200 Corps Members in two years, advising on leadership, project completion, budgeting, and reporting. Two-time recipient of the Staff Member of the Year Award for outstanding program management.Managed relationships with stakeholders, including media, local officials, community organizations, FEMA offices, and the public to ensure successful service projects.Guided Team Leaders in report writing to capture project accomplishments and edited hundreds of project reports used to justify continued program funding.Monitored Team Leader budget allocation and expenses to ensure utilization of federal funds followed appropriate laws, policies, and regulations.Enforced policies, held members accountable to performance standards, facilitated disciplinary proceedings, and resolved challenges related to member behavior and under-performance.Conducted regular site visits to assess project progress, Corps Member development, and Team Leader performance and provide programmatic guidance to Team Leaders and external stakeholders. Collaborated with FEMA staff to manage emergency operations and deployments of teams to disaster sites with little advance notice. Collected and organized deployment information to provide recommendations.Worked closely with stakeholders to design and facilitate training and orientation for Corps Members and Team Leaders in the areas of safety, team building, interpersonal communication, conflict management, and group dynamics.Took appropriate action in adverse situations involving accountability, injury, health, and safety of Corps Members and Team Leaders.Responsible for full-cycle recruiting of Team Leaders including editing position requirements, reviewing applications, screening candidates, interviewing, selection, hiring, and conducting performance evaluations.

Greater New York City Area

Managed internship program of organization supporting diverse, first-generation undergraduate students.Evaluated internship support process performance metrics using Salesforce and implemented process improvements. Efforts resulted in 94% of students securing an internship, surpassing the goal of 85%.Provided coaching, mentoring, and career development support, including resume and cover letter writing, job interview practice, and one-on-one guidance, to assist over 300 first-generation college students receive internship and job offers in their fields of interest.Served as the organization’s relationship manager with nonprofit partners and created new professional opportunities for students by conducting traditional and social media outreach to strategic partners.Designed and facilitated professional development training and networking events for up to 200 college students.Recruited participants for placement in fellowship and supported the onboarding of 200 annual participants.Responsible for annual resume book provided to organization stakeholders. Conducted quality assurance reviews of 200 resumes annually to ensure compliance to organization’s resume template and provide students the best opportunity to receive an internship offer.Monitored and evaluated accomplishment of program goals related to internship and job outcomes to advise leadership and influence program curriculum and funding stream.Implemented the organization’s first ever alumni programming, including an alumni leadership council, social events, and volunteer opportunities.

Baltimore, Maryland Area

Provided guidance to graduates of Urban Alliance’s high school internship program to assist them in finding professional and educational opportunities, with focus on youth and professional development and continuous learning.Built and managed relationships with strategic partners, including college counselors and local business leaders, to develop professional and educational opportunities for alumni.Innovated and implemented new large-scale programming to increase alumni engagement.Reviewed student resumes, cover letters, and interview skills to provide recommendations to increase professional opportunities.Conducted research and analysis into program outcomes by conducting thorough outreach to alumni and creating records management system to track and review alumni success and challenges and to provide recommendations for future programming.Facilitated team building and interpersonal communication activities for program alumni to provide ongoing support and networks.

Sacramento, California Area

Utilized technical competence to read water meters on assigned routes, recorded readings, and made necessary calculations, with emphasis on logistics, production schedules and milestones, and safety.Communicated professionally with the public in response to inquiries and complaints and provided water use and conservation guidance.Planned and coordinated daily routes to ensure efficient project management and execution of objectives.Thoroughly and accurately completed daily reports of project accomplishments and issues.Collaborated with colleagues throughout department to resolve issues affecting project completion.Complied with local laws, City policies, procedures, and standards and took appropriate action in adverse health and safety situations.

Sacramento, California Area

Supervised a team of 11 Corps Members in the implementation of service projects, with focus on leadership development, coaching, mentoring, stakeholder relations, and providing policy and programmatic guidance.Provided daily supervision, management, and leadership to coordinate, monitor, and ensure high quality work in alignment with project sponsor vision towards accomplishment of project goals.Managed stakeholder relations between AmeriCorps NCCC and internal and external stakeholders to include media, state and local officials, community organizations and the public to ensure successful collaboration on community service projects and resolution of issues.Managed a budget of over $50,000 on a Government purchase card for lodging, food, and supplies.Managed all team member disciplinary issues according to organization policies and standards of conduct.Performed accurate and detailed records management, research, and analysis to record service hours and project accomplishments and to develop reports to be read by congressional offices and media.Fostered an environment of continuous learning, development, interpersonal communication, and managed conflicts amongst Corps Members.

Greater Denver Area

Mile High Youth Corps helps youth make a difference in themselves and their community through meaningful service opportunities and educational experiences.Upon earning a promotion to Senior Crew Supervisor, I provided operational management and logistical oversight to crews of AmeriCorps members and Crew Leaders completing water conservation projects. I led efforts to increase efficiency and technical competence of crews and improve training, resulting in breaking organization records for production output. Additionally, I conducted outreach to non-profit and faith-based organizations to initiate and develop projects and partnerships.Skills gained: Leadership, team management, project management, community outreach, relationship building, training design.

Greater Denver Area

Mile High Youth Corps helps youth make a difference in themselves and their community through meaningful service opportunities and educational experiences.As a Crew Leader, I managed AmeriCorps members on water conservation projects while focusing on safety, leadership development, and project accomplishment. I managed disciplinary issues and took action in adverse health and safety situations. My leadership resulted in a program record of 750 High Efficiency Toilet installations in 12 months.Skills gained: Leadership, team management, project management, training, logistics, youth development.

Sacramento, California, United States

Master Of Public Administration (M.P.A.), Public Administration

Member of Pi Alpha Alpha, national honor society for students of public administration.

Bachelor Of Arts (B.A.), Geography

Graduated Summa Cum Laude. Earned the Pearl Blood Award, presented to one student each year for overall excellence in Geography.