Jack Bebee Email & Phone Number

Cambridge, GB

San Diego, CA, US

San Diego, CA, US

Ely, GB

• Implementing and maintaining IT infrastructure to meet key business objectives.
• Administering on-premise Hyper-V clusters and Azure PaaS, IaaS & SaaS environments.
• Providing recommendations and solutions to key decision makers.
• Adhering to all security best practises including anti-virus, firewall, permissions and updating existing systems.
• Ensuring availability of all services by consistently adhering rigorously to access control, testing and change management processes.
• Collaborating with 3rd party partners and other service providers as required throughout the organisation.

UK, England, GB

• Managing and maintaining of on-prem and hybrid-cloud enterprise storage solutions such as, IBM Storwize (V series), Dell Equallogics, HPe 3PAR and Microsoft Azure Storsimple.
• Management of backups using Commvault and Symantec NetBackup.
• Administration of Brocade and Cisco Fibre Channel fabrics.
• Providing 3rd line support for storage and backup related issues.
• Providing solutions and improvements to complex issues
• Liaising with third party support teams to fulfill business requirements.

Letchworth Garden City, GB

• Providing 3rd line support to the Willmott Dixon group, taking ownership of support tickets escalated by the IT Helpdesk.
• Managing multiple projects, organising my workload and liaising with the other support teams to fulfill business requirements.
• System administrator supporting of the VMware v5.5 cluster running on IBM Bladecenter servers.
• Management of backend IBM V7000 storage ensuring adequate resources are available and SAN to SAN replication to DR site is in a healthy state.
• Responsible for managing AD including 16 remote offices, creating and managing Group policy across the business.
• Daily monitoring of Backups, Auditing Reports, Domain Controller Replication and Exchange 2013 Health Reports.

Letchworth Garden City, GB

• Providing 1st and 2nd line technical support, answering support queries via phone & email.
• Managing Service Desk call logging systems.
• Using remote control software tools to provide fault resolution and diagnosis.
• To prioritise system and user support calls for the support teams.
• Managing and maintaining user accounts.
• Creating and administrating Microsoft Exchange email accounts.

Bishop’s Stortford, England, GB

• Implementing key IT business systems in line with best practice and security principles.
• Administering Windows infrastructure (AD, DHCP, DNS, WSUS)
• Maintaining the server infrastructure and all user hardware such as printers, tablets, mobile phones, laptops.
• Monitoring backups and storage capabilities daily to ensure high success rates to protect business data.
• Performing system upgrades, hardware and software.
• Managing multiple Content Management Systems for the company's web store.

Bishop's Stortford, Herts, GB

• Managing and Maintaining Active Directory, DNS and DHCP.
• Providing 1st line technical support, answering support queries via phone & email.
• Remote administration and management of customer premises equipment.
• To prioritise system and user support calls for the 2nd line support team.
• Carrying out user administration and set up.
• Recording and actioning faults as reported on: PC’s, servers, laptops and mobile.