Jack Bisson Email & Phone Number

Greater Tampa Bay Area

Pursuing new business opportunities for precision die castings in Zinc and Aluminum. Supporting applications across Automotive, Electronics, Aerospace, Defense, Hardware, and Medical industries. Focused on finding solutions for customers that resolve supply chain challenges, reduce manufacturing costs, simplify assemblies, and optimize product performance. Always keeping a pulse on off-shoring, near-shoring, and on-shoring cost structures.Oversee all aspects of the sales cycle including… Show more Pursuing new business opportunities for precision die castings in Zinc and Aluminum. Supporting applications across Automotive, Electronics, Aerospace, Defense, Hardware, and Medical industries. Focused on finding solutions for customers that resolve supply chain challenges, reduce manufacturing costs, simplify assemblies, and optimize product performance. Always keeping a pulse on off-shoring, near-shoring, and on-shoring cost structures.Oversee all aspects of the sales cycle including but not limited to: generate new leads, pursue high potential prospects, perform fit assessments, engage decision makers across customer organizations, quote projects, advise design-for-manufacturing (DFM) considerations, hand-off projects to plants for manufacturing kick-off.Leverage tools such as ZoomInfo, LinkedIn, and Salesforce throughout the sales cycle. Show less

Greater Tampa Bay Area

Served as a technical liaison between internal Engineering and Field Service Engineering teams. Owned the rollout of Process and Design Changes to the field. Heavily focused on process improvement, equipment validation documentation, and remote technical support. Responsible for increasing service efficiency and reducing service costs. Developed and led training sessions for new and existing Field Service Engineers. Owned and continuously improved service, installation, and training manuals… Show more Served as a technical liaison between internal Engineering and Field Service Engineering teams. Owned the rollout of Process and Design Changes to the field. Heavily focused on process improvement, equipment validation documentation, and remote technical support. Responsible for increasing service efficiency and reducing service costs. Developed and led training sessions for new and existing Field Service Engineers. Owned and continuously improved service, installation, and training manuals across two product lines. Worked closely with Engineering and Quality on process improvement and scalability. Worked with Supply Chain on logistics and spare parts. Leveraged TMRW's 24/7 cloud monitoring system to provide remote support and remediation on issues that arose in the field. Partnered with the TMRW Operations Center to provide direct support to clients as needed. Leveraged Salesforce for case, work order, client, and asset management. Leveraged Confluence for building training and knowledge sharing content. Show less

Greater Boston

Field Service Engineer for the TMRW Platform (customized Brooks Automation Biostore III Cryo, automated cryogenic storage system). Main responsibilities included serving as a technical liaison between embryologists, internal engineering and software teams, and partner companies to ensure all systems work in harmony together. Leveraged Elasticsearch, Icinga, and Opsgenie for 24/7 system monitoring and alerting. Utilized Salesforce and Field Service Lightning for installation and service… Show more Field Service Engineer for the TMRW Platform (customized Brooks Automation Biostore III Cryo, automated cryogenic storage system). Main responsibilities included serving as a technical liaison between embryologists, internal engineering and software teams, and partner companies to ensure all systems work in harmony together. Leveraged Elasticsearch, Icinga, and Opsgenie for 24/7 system monitoring and alerting. Utilized Salesforce and Field Service Lightning for installation and service events: validation documentation, asset tracking, scheduling, and service reports. Served as technical PM lead on TMRW Platform Installations (hardware and software). Lead technical training for new field engineer hires and related roles. Show less

Greater Boston

Led an SBIR Phase II research project in conjunction with the Department of Defense, Defense Health Agency (DoD DHA) and Triton Systems. This project concerned self-healing elastomeric materials for a biomedical, synthetic tissue application. Used Trello as a project management tool for myself and undergraduate researchers working on the project. Responsible for conducting mechanical testing and healing efficiency studies to characterize multiple self-healing material formulations. Performed… Show more Led an SBIR Phase II research project in conjunction with the Department of Defense, Defense Health Agency (DoD DHA) and Triton Systems. This project concerned self-healing elastomeric materials for a biomedical, synthetic tissue application. Used Trello as a project management tool for myself and undergraduate researchers working on the project. Responsible for conducting mechanical testing and healing efficiency studies to characterize multiple self-healing material formulations. Performed statistical data analysis and referenced mechanical test data against literature data of real human tissues. Built a custom Direct Ink Write (DIW) 3D Printer and performed 3D prints of these self-healing materials. Used the Hansen Solubility Parameters to optimize ink formulations (solvent blends) and rheological properties for processing. Achieved goal of fabricating self-healing synthetic tissue specimens via DIW that mimic the properties of various human tissues. This project was successful and Triton Systems was awarded a Phase III extension en route to commercialization. Show less

Greater Boston

Research project to transfer a manufacturing process and material selection for an air duct manufactured by Collins Aerospace. The air duct was used to environmentally condition critical imaging and sensor technology in-flight. The legacy manufacturing process was a hand-laid composite process which resulted in dimensional errors and long lead times due to the post processing required. The goal of this project was to transfer the manufacturing process and material selection to reduce the… Show more Research project to transfer a manufacturing process and material selection for an air duct manufactured by Collins Aerospace. The air duct was used to environmentally condition critical imaging and sensor technology in-flight. The legacy manufacturing process was a hand-laid composite process which resulted in dimensional errors and long lead times due to the post processing required. The goal of this project was to transfer the manufacturing process and material selection to reduce the manufacturing lead time and increase dimensional fidelity. This was achieved by validating Selective Laser Sintering (SLS) of a high temperature thermoplastic. ANSYS Mechanical and ANSYS Fluent simulations were conducted to justify the performance of the new thermoplastic material compared to composite. Additionally, design for manufacturing changes were addressed as needed by the new process. The duct was successfully prototyped and passed all functional testing, validating the new material and process for Collins Aerospace. Show less

Jacksonville, Florida, United States

Supported the R&D Plastics Science group of New Product Introduction at Johnson & Johnson Vision. Main responsibilities consisted of injection molding DOE’s, process characterization, optics metrology (Zygo VFA, KEPS), statistical data analysis (Minitab), and general plastics/IMM processing support for the R&D Pilot Line and Manufacturing lines. Spearheaded a change to a key part in the injection molding process in order to reduce machine down time and increase contact lens output. Presented a… Show more Supported the R&D Plastics Science group of New Product Introduction at Johnson & Johnson Vision. Main responsibilities consisted of injection molding DOE’s, process characterization, optics metrology (Zygo VFA, KEPS), statistical data analysis (Minitab), and general plastics/IMM processing support for the R&D Pilot Line and Manufacturing lines. Spearheaded a change to a key part in the injection molding process in order to reduce machine down time and increase contact lens output. Presented a cost benefit analysis to justify this process improvement to the R&D and Manufacturing senior management teams. Show less

Athens, Ga

Ethicon, Athens is a manufacturing site for plastic sutures, both absorbable and nonabsorbable (VICRYL, PDS, PROLENE, MONOCRYL, and ETHILON). I supported the Athens site during Project Hurricane, the project to start up, validate, and put the whole new plant into production.Mainly supported the Multifilament Extrusion, Monofilament Extrusion, and Polymer Synthesis departments. Responsible for process validations (IQ, OQ, and PQ), process verifications, troubleshooting processing issues… Show more Ethicon, Athens is a manufacturing site for plastic sutures, both absorbable and nonabsorbable (VICRYL, PDS, PROLENE, MONOCRYL, and ETHILON). I supported the Athens site during Project Hurricane, the project to start up, validate, and put the whole new plant into production.Mainly supported the Multifilament Extrusion, Monofilament Extrusion, and Polymer Synthesis departments. Responsible for process validations (IQ, OQ, and PQ), process verifications, troubleshooting processing issues on manufacturing lines, and continuous process improvement projects (Six Sigma, Lean). Worked closely with Quality to ensure the all verifications and validations aligned with FDA and BSI regulations. Assisted in the back room during a BSI Audit. Show less

Greater Boston

Supported a research project studying the efficiency of self-healing composites manufactured using automated fiber placement (AFP) for deep space applications. Main roles consisted of 3D printing sacrificial filament networks, embedding them within composite lay-ups, and conducting various ASTM composites testing (Open Hole Compression, Dual Cantilever Beam). Performed lab-scale composite hand lay-up to fabricate test plates.Project was funded and managed by NASA JSC in conjunction… Show more Supported a research project studying the efficiency of self-healing composites manufactured using automated fiber placement (AFP) for deep space applications. Main roles consisted of 3D printing sacrificial filament networks, embedding them within composite lay-ups, and conducting various ASTM composites testing (Open Hole Compression, Dual Cantilever Beam). Performed lab-scale composite hand lay-up to fabricate test plates.Project was funded and managed by NASA JSC in conjunction with Aurora Flight Sciences. The goal of the project was to design a streamlined way of manufacturing self-healing composites for deep space applications that are capable of healing cyclic loading and impact damage, thus increasing the shelf-life and deep space ability of the materials. These self-healing composites are slated to be implemented on NASA's ORION space capsule that will be aboard the SLS rocket. Show less

Salem, New Hampshire, United States

Responsible for organizing corporate and personal tax documents in preparation of CPA’s audits, reviews, and tax preparation.

Nashua, New Hampshire, United States

Responsible for collecting and analyzing SolidWorks part files and drawing files to produce customer quotes. Processed upwards of 100 SolidWorks part files and associated drawing files per day. Managed roughly 30 customer quotes in Salesforce per day while working with over 20 regional sales reps across the US. Also provided technical machining support on an as needed basis to partner companies.

Master Of Science - Ms, Polymer/Plastics Engineering

Thesis: Mechanical Characterization and Direct Ink Write (DIW) 3D Printing of Self-Healing Elastomers for Reusable Biomedical Tissue.

Bachelor Of Science - Bs, Polymer/Plastics Engineering

Education record