Assistant Secretary of Administration - Senate Confirmed Presidential Appointee and Deputy Assistant SecretaryManaged vision and strategic direction across all human resources, procurement, and facilities functions with a budget of $273M, as well as motivated and mentored 519 employees for a $56.5B federal agency. Administered FHA lender and servicer partners, while serving as a member of FHA Mortgagee Review Board. Developed and implemented training programs for onboarding new hires… Show more Assistant Secretary of Administration - Senate Confirmed Presidential Appointee and Deputy Assistant SecretaryManaged vision and strategic direction across all human resources, procurement, and facilities functions with a budget of $273M, as well as motivated and mentored 519 employees for a $56.5B federal agency. Administered FHA lender and servicer partners, while serving as a member of FHA Mortgagee Review Board. Developed and implemented training programs for onboarding new hires, employee and manager development, and new manager training. Improved efficiency of hiring, training, and procurement process by devising and executing several programs; established numerous new cloud-based systems that reduced costs and increased productivity. Adopted best practices, procedures and minimized management overhead by removing redundant management positions. Instigated project management plans that outlined goals, KPIs, budget, timeline, and deliverables, while boosting quality and simplifying acquisition process.• Introduced a BPA procurement strategy, including a long-term plan to cost-effectively procure from vendors, while lowering the number of contracts by 60%.• Revamped a hiring process by reducing 153 steps and 210 days to 38 steps and 30 days to 60 days’ future state.• Redesigned failed policies to streamline hiring process to effect continual improvements in productivity and development of HR within organization.• Devised and employed Covid-19 plan for HUD nationwide to prevent transmission of virus and maintain healthy business operations and work environments.• Senior manager on the steering committee for the transition from legacy COBOL systems to the Salesforce platform utilizing Agile Project Management for the Federal Housing Administration mortgage insurance program. Show less

Led a team of White House staff accountable for trip logistics of the President of the United States. Served as a Lead, directing all aspects of Presidential events outside of the White House. Coordinated trip logistics with national leaders, foreign countries, US Secret Service, White House Communications, and military agencies. Upon the Presidents arrival was responsible for briefing key senior staff and principal leading them through each step of the visit • Delivered exceptional results… Show more Led a team of White House staff accountable for trip logistics of the President of the United States. Served as a Lead, directing all aspects of Presidential events outside of the White House. Coordinated trip logistics with national leaders, foreign countries, US Secret Service, White House Communications, and military agencies. Upon the Presidents arrival was responsible for briefing key senior staff and principal leading them through each step of the visit • Delivered exceptional results advancing the Paris bicentennial celebration with more than 30 countries and G-7 summit.• Flawlessly executed 13 successful Presidential events in two days, Tokyo Japan.• Headed all aspects of 25 trips to President Bush’s ranch, involving many foreign leader visits. Show less

Offered subject matter expertise in the areas of sales, business development, account penetration, marketing, and operations management from start-up to multi-billion-dollar corporations. Shaped business plans for a start-up security company, containing roadmaps for sales, marketing, finance, and operations. Improved a BI software provider’s market position and maximized financial growth by guiding them on penetrating strategic accounts. Conducted in-depth market research and devised marketing… Show more Offered subject matter expertise in the areas of sales, business development, account penetration, marketing, and operations management from start-up to multi-billion-dollar corporations. Shaped business plans for a start-up security company, containing roadmaps for sales, marketing, finance, and operations. Improved a BI software provider’s market position and maximized financial growth by guiding them on penetrating strategic accounts. Conducted in-depth market research and devised marketing strategy, comprising of go-to-market, collaterals, and web development to reach customers and achieve competitive advantage. Proficiently described existing business systems, developed enterprise IT design strategy and account sales plan that articulated business mission and vision.• Launched physical security company guiding it to profitability each month for five years while maintaining positive cash flow, gross margins, and year to year sales increase of two hundred percent year to year.• Instrumental in defining existing systems and developing enterprise IT design strategy and account sales plan for a nine-figure proposal for a multi-billion-dollar integrator.• Crafted account strategy and product plan to penetrate a named account for a leading BI software firm. Show less

Developed a highly effective account management and marketing department including a quality program and IT systems. Created and executed channel strategies and marketing plan to maximize account penetration and consumer awareness. Designed and executed web portal from scratch implementing web-marketing campaign, BI for market research & ROI measurements and CRM for account management, call center and case management. • Created account management department of 25 account… Show more Developed a highly effective account management and marketing department including a quality program and IT systems. Created and executed channel strategies and marketing plan to maximize account penetration and consumer awareness. Designed and executed web portal from scratch implementing web-marketing campaign, BI for market research & ROI measurements and CRM for account management, call center and case management. • Created account management department of 25 account representatives to execute channel strategy focused on large mortgage bankers including Bank of America and Wells Fargo. • Executed aggressive national advertising campaign including print, radio, trade shows and consumer education events. • Designed integrated information systems to include web portal, BI, middle-ware, and CRM. • Launched “Lean Office” process reengineering cutting loan processing from seven months to one month while reducing process steps from 57 to 19. Show less

KnowledgeLab Network SystemsProvided consulting and system integration to Fortune 500 companies, troubleshooting poorly performing national/global networks and recommending improvements to hardware, servers, operating systems, and applications.CompuCom Systems Dallas/Houston, TX – 2.7 Billion Dollar computer reseller and integration services company• Director of Sales Operations & Marketing – Responsible for all national marketing initiatives, training, sales compensation plans,… Show more KnowledgeLab Network SystemsProvided consulting and system integration to Fortune 500 companies, troubleshooting poorly performing national/global networks and recommending improvements to hardware, servers, operating systems, and applications.CompuCom Systems Dallas/Houston, TX – 2.7 Billion Dollar computer reseller and integration services company• Director of Sales Operations & Marketing – Responsible for all national marketing initiatives, training, sales compensation plans, sales P&L, mergers, process reengineering.• National Sales Director - Catapulted first-year sales from zero to $9 million.• Branch Manager – Grew revenues from $ 7.5 to $38 Million and net profit from $1.1 to $ 2.5 Million in three years. Increased sales rep productivity from $40K to $401k. Branch of the year competing with over forty branches. Show less