Jack Bonelli Email & Phone Number

Batesville, IN, US

Batesville, IN

Batesville, Indiana

Batesville, Indiana

• Provide tech support to resolve customer issues while offering excellent customer service during the troubleshooting process. Interface with a wide range of tech support products to ensure customer satisfaction..
• Coordinate training sessions to supply customers with substantial tutorials on BTS products.
• Assist Dev Q/A team and Meaningful Selections Team with testing for new releases.
• Advise customers when configuring Batesville email appliance with mail clients such as Outlook and Smart Devices.
• Assisted implementation team after launching web pro performing full site training for new customers and customer upgrades.
• Create and manage customers DNS records for web hosting as well as managing domain name records.

> Managed all field operations for the burial vault division in Midwest and demonstrated the value proposition to self-service customers through equipment and product training. > Worked directly with customers to identify graveside burial equipment needs and developed solutions that directly increased profitability.> Performed as the main equipment subject.

> Responsible for the day to day operations of the bar. > Created the high volume customer base in what has become the busiest and most popular bar/restaurant in the city of Batesville.> Created and marketed specialty drink menu for the bar to help increase bar sales, while introducing new and stylish drinks that were unique to the area.> Planned with.

> Responsible for building and maintaining a steady base of customers by calling on local businesses and organizations for office equipment and office solutions.> Sold $80,000 of office equipment and solutions during a four day sales blitz in April of 2008.> Managed one of the largest software sales in the history of the company in first year.> Trained and.

General Studies, Management Information Systems, General

Education record