EXPERIENCED AGILE PRODUCT MANAGEMENT LEADERI am a strategic Product Management Professional bringing deep experience in coordinating with internal and external stakeholders to capture clients' needs to design optimal software solutions, with a special focus in building high-availability SaaS software solutions. I create cohesive, customer-focused engineering teams, leading teams through program development, launch, and operation. I am accomplished at directing data migration and automation projects that optimize efficiency as well as customer support. I also apply a cross-functional leadership approach to bridge business needs with software development capabilities. EXECUTIVE ACHIEVEMENTSDirected Scrum implementation into organization, training 150+ staff, from senior vice presidents to junior team members, with training serving as foundation for team operation within company.Spearheaded redesigning Text Analysis process within three months, saving $500K / year in software licensing fees, through coordinating with engineering leadership, product management, Text Analytics SME’s, and engineering team.Coordinated with UK partners as well as product / engineering leadership to perform gap analysis that streamlined product offerings and augmented resource efficiency.Ensured customer experience program renewal with major automotive manufacturer, launching new platform on time to 60K global users, with customer praising as smoothest new system launch in company history.Enhanced modern data import system as expanding client base increased data load, executing migration plan for 300+ customer accounts and reducing related data support calls by over 70%.Optimized support for major automotive manufacturer’s customer experience measurement system through automating much of migration, covering 3,500 database objects and multiple terabytes of data; Success yielded achievement of company “Outstanding Performer Award.”KEY ATTRIBUTESRelationship Building ⎜ Team Facilitation ⎜ Agile Project Management ⎜ SaaS Software Solutioning ⎜ Business Analysis ⎜ Strategic Business Planning ⎜ Stakeholder Negotiation ⎜ Staff Training ⎜ Database Migration ⎜ Team Building ⎜ Process Improvement ⎜ Product Ownership ⎜ Product & Engineering Leadership ⎜ Scrum Implementation ⎜ Financial Performance Management ⎜ Vendor Relationship Management ⎜ US Navy Veteran