Long-term growth strategy for Humana's independent distribution brokerage (MarketPoint)

Led 16 special project teams driving $27M incremental administrative savings for Humana's Medicare markets

Clinical Innovation, Transformation, Strategy

Strategy, M&A, and Integration

Strategic PlanningProjects included Enterprise IT prioritization, preparation for October Board of Directors meeting, Medicare Part D long-term strategy, Value-Based Home Care strategic plan, and preparation for annual Management Team offsite.

• Beta Gamma Sigma Academic Honor Society (top 20% of graduating class)• Concentration in Healthcare • President of Christians at Kenan-Flagler • MBA Healthcare Club • Kenan Scholar, Master's Thesis: "Does Hospital Quality Suffer if Located in a County with a High Drug Overdose Mortality Rate?" • Small business and economic development student analyst (NCGrowth) • Teaching Assistant (Business Plan Analysis)

• Developed recommendations for home-based strategic partnerships, specifically incorporating Heal and Dispatch within Humana's Physician Finder tool to enhance visibility and usage by Humana members

• Led 2019 sales incentive contest where innovative strategy fueled participation from 200+ sales reps and drove $6.1M incremental annual return, the highest return per-participant of any recent contest • Won 2019 Q4 Marketing Award (Most Creative) for efforts leading the sales incentive contest; selected as 1 of 4 top performers from 50-member team • Launched 7 first-of-their-kind Medtronic spinal fusion products over 18-month period; contributing to FY2018 revenue exceeding $40M for the first time (114% to plan)• Introduced medical education dashboard to track ROI of surgeon training events which demonstrated 55% annual incremental growth; methods became standard practice and adopted across the business • Managed operations, training, and marketing strategy of product portolio generating $46M in annual revenue• Provided ongoing, on-demand support to 600+ US-based sales reps

• Developed procedural adoption dashboard; reviewed key trends with sales VPs and district managers to develop data-driven sales strategies leading to 25% annual revenue growth• Won 2017 Q4 Marketing Award for efforts developing quarterly product dashboard; selected as 1 of 2 top performers from 30-member team • Reduced volume of underutilized surgical sets by developing an inventory tracking report for local sales teams and reallocating 44% of total product inventory to new accounts and first-time surgeries • Trained over 170 senior sales reps at 12-site mobile cadaveric educational event and provided hands-on new product exposure in preparation for 250+ first-time spinal fusion surgeries • Assisted with the development, execution, and implementation of marketing strategies for Medtronic's Anterior/Oblique lumbar fusion portfolio• Managed operations, training, and marketing strategy of product portolio generating $34M in annual revenue• Provided ongoing, on-demand support to 600+ US-based sales reps

• Advanced to Physician Services Team within 90 days of hire due to exemplary customer service• Assisted provider offices to settle specialty pharmaceutical service grievances and prior authorizations; conducted supply chain investigations; and resolved escalations within 24-hour timeframe

• Produced original internal marketing material for 200+ sales reps to preview new product launch (Minimed 530G with Enlite), build product awareness, and educate on new product features; utilized Garageband, iMovie, and Photoshop on video, app, and social media platforms. • Developed clinical exposure through consumption of peer-reviewed clinical articles covering diabetes management and insulin pump therapy, market trends reports, and competitor strategies.

• Prepared policy briefs and presentations on current issues including from housing, health care, tax, and regulatory policy in the office of Rep. Cheryl Grossman, Majority Whip• Developed a comprehensive report on economic incentives to retain recent college graduates in Ohio

• Demonstrated technical expertise and sales excellence; built lasting relationships with clients to attract and retain business• Store sales leader August - September

• Performed incoming catalog, remote store sales and customer service support; including resolution of customer complaints due to logistical issues, order tracking, credits, and returns• Attained weekly sales bonuses by turning over 40% of total customer calls into sales in 7 of 10 weeks

• Performed tissue culture, viral titration, qPCR synthesis, and aided in independent research in lab developing treatments for terminal Stage IV Glioblastoma