Jack Madden Email & Phone Number

New York, NY, US

Nashville, Tennessee, United States

Designing and creating websites for clients through a great deal of communication and collaboration. 100% satisfaction rate with a 2 week turnaround per client. Websites are built using React, Tailwind, SCSS, Redux, and Typescript for frontend support with Node, Express, and SQLite for backend/database support when necessary.

Nashville, Tennessee, United States

Crucial role of the store's backstage, makes sure all products are correctly allocated and accounted for in their correct positions. Handles the retrieving and delivering of product from backstage to front of house for sale, maintaining a team wide 99.25% product placement per quarter.

New York, New York, United States

Effectively uncovered client needs through open-ended questions resulting in solutions that increased store revenue by $2500 -$10,000 per day. Trained clients on technical information empowering them to understand how to fix future mistakes.

Remote

Achieved a 90% satisfaction rate by exceeding customer expectations, delivering knowledgeable, excellent customer service.Listened to customers and used technical knowledge and creativity to achieve an 85% problem resolution rate.

Indianapolis, Indiana, United States

Structured backend software, creating a scalable database for future company growth of over 500+ air and water purification buyers. Implemented marketing programs for client acquisitions leading to a 10+% earnings increase per patron within the first three months.

Software Engineering

Computer Science

Activities and Societies: Club Lacrosse

Education record