Retired

We specialize in creating business solutions integrating Business Process Management (BPM) and Customer Relationship Management (CRM) platforms. Our customers are able to drive increases in business agility, enhance customer loyalty, acquire new business and improve workforce productivity leveraging our solutions.Beaconbpm.com

Account Executive for several Tier 1 Insurance clients in New York Tri-State area. Strategically driving growth in P&C and L&H verticals by revolutizing Business Process Managment, Customer Relationship Management and focusing of Cutomer Centricity as well as" Building for Change". See our insurance pracitice at www.pega.com or Pega for Insurance on Linedin.

Special Consultant to selective clients for operational strategies including a large Mid West Mutual company involved in a major transformation from product centric to customer centric

Cherba and Associates specialize in:➢ Insurance Management Consulting,➢ Marketing Research,➢ Chinese outsourcing, and➢ Executive Searchjohncherba@verizon.net

Lead insurance operational consultants as subject matter expert in validation claims commercial lines plans resulting in an operational program that redefined claims as part of an enterprise strategy and a 3- year transformational program.

Managed client sales and service for 2 major east coast companies. Coordinated with senior management for $4 million desktop services turning service levels agreements from yellow to green. Proposed several solutions to improve operational efficiencies.

Business solution advisor to clients (11) in the NY metro area leveraging executive relationships, industry knowledge, and business process expertise to lead in the fusion of business process and technology strategies. Managed global marketing and sales for IBM core insurance solutions related to Policy and Claims Processing.Led the Northeast insurance consulting practice and the Insurance Mergers and Acquisition competency; initiated and organized the national claims competency.

Provided senior manager engagement leadership for business process reengineering for promarily peoperty and casualty companies in the underwriting and claims functions. Representative engagements included: Activity Based Costing in claims. Reinsurance reengineering, Package selection and implmention, Business coninunity Planning and IT Strategy Planning.

Vice President and MIS Officer, Commercial Insurance GroupAs a divisional officer managed 120 employees:•Managed IT development operations.•Improved the efficiency and effectiveness of business processes.•Planned, designed and implemented new processing systems and controls for 6 companies and 12 agencies.•Managed a staff of over 160 and responsible for an annual budget of over $20 million with successful implementations of Policy Administration, General Ledger and Accounts… Show more Vice President and MIS Officer, Commercial Insurance GroupAs a divisional officer managed 120 employees:•Managed IT development operations.•Improved the efficiency and effectiveness of business processes.•Planned, designed and implemented new processing systems and controls for 6 companies and 12 agencies.•Managed a staff of over 160 and responsible for an annual budget of over $20 million with successful implementations of Policy Administration, General Ledger and Accounts Receivable. Show less

Lead insurance consulting engagements as senior manager with significant follow on work

Special batalion position for the times in addition to company clerk