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Jack C. is listed as Senior Customer Service Manager based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Jack C..
Jack C. previously worked as Durian Farm Supervisor at Family Business and Senior Customer Service Manager at Felice Excellence Sdn.Bhd. Jack C. holds Tel-Marketing Skill, Tel-Marketing Skill Training Certificate from Tel-Marketing Skill Training.
I am capable of developing different plans and introducing procedures and processes to enhance customer satisfaction and improve efficiency and productivity, thereby reducing the overall turnaround time. Apart from this I am familiar with setting and exceeding team goals. I have been recognized throughout my career for my ability to motivate call center representatives.
A career timeline built from the work history available for this profile.
Malaysia
1. Responsible for all durian farm matters.2. Assesses plant health and provides for plants' cultural needs via daily inspections, scheduling, and implementation of cultural practices.3. Oversees, coordinates, and manages the production and propagation of all plant/durian material.4. Uphold the highest standard for quality plantation/nursery products..
Malaysia Kuala Lumpur
1. Manage Customer Service,Training and CSQC Department.2. To maintain KPI System for the Customer Service,Training and CSQC Department.3. Attend to customer’s enquiries, requests and complaints.4. Monitor customer service operation, identify issues and develop action plan to resolve the issues.5. Collect the feedbacks from the customers and improve the.
Philippines Makati City
Marketing:-1. Corporate brand reputation promotion.2. Corporate reputation crisis public relations.3. Enhance brand core strengths and cultural concepts.4. Plan the series of brand stories and marketing soft articles for target groups, marketing targets, competitors and market environment.5. Spread through various media and propaganda forms to attract.
Makati City Philippines
1. Responsible for the daily payment transactions processing (fund in/out), ensuring all payments are processed. (Thailand)2. Payment gateway adjustment, risk control of merchant Fund IN volume, ensure that gateway balance is sufficient for merchant daily settlement. (China)3. Balance variances analysis between own back-office system and Gateway system.4..
Makati City Philippines
Marketing Department 1. Brand production, promotion, media performance analysis /comparison (Factor analyze and provide recommendations)2. Teams building, counseling and facilitate routine work for marketing officer staff3. Employee work schedules and task assignment (Forum marketing, QQ marketing, Social media marketing)4. Evaluate quality and.
KL Malaysia
1. Answer emails, live chat related to member questions and/or problems.2. Identify, research, and resolve member questions and problems. 3. Collect information from member through diagnostic procedures to determine source of issue. 4. Track all member questions within specified time.5. Prepare standard statistical reports, such as help desk incident.
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Jack C. is listed as Senior Customer Service Manager.
Jack C. is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia.
Jack C. has worked for Family Business, Felice Excellence Sdn.Bhd, Global Bestsoft Technology Solutions, Inc, Thinkspace Inc, and Gb2Bc Group.
You can use AeroLeads to view verified contact signals for Jack C., including work email, phone, and LinkedIn data when available.
Jack C. holds Tel-Marketing Skill, Tel-Marketing Skill Training Certificate from Tel-Marketing Skill Training.
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