• Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.• Assisted with planning and coordinating day-to-day and special program activities.• Improved success of program by making proactive adjustments to operations.• Managed effective program outreach plans with strategic use of speakers and tours to enhance community engagement and increase participant numbers.• Established working relationships with university members by organizing various events.• Confirmed permits and insurance needed for events.• Conferred with event staff at event site to coordinate details.

• Worked closely with store manager to solve problems and handle customer concerns.• Prepared reports for managers.• Reported to managers and owners directly.• Helped hire, train, and evaluate new employees.• Helped customers complete purchases and locate items.• Restocked and organized merchandise in front lanes.• Completed inventory counts and ordered merchandise.• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance

• Made sure the children were able to adjust to the "new normal" while following the safe COVID-19 protocols.• Helped the children still get their homework and school work done while learning at home, online through Zoom.• Monitored schedules to maintain sleeping, eating and school schedules for children.• Organized different types of activities to enhance physical and intellectual development.• Facilitated relationships with children and parents by developing caring and structured home environments.• Assisted children with homework assignments and special projects across different subjects.• Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.• Drove children to various types of activities to maintain extracurricular routines.• Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

• Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.• Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.• Enforced discipline and policies to protect safety of recreational activity participants.• Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.• Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.• Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.• Helped participants enjoy activities while ensuring adherence to protocol.

• Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.• Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.• Cleaned carts to reduce spread of germs and bacteria.• Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.