Director / Program Manager
Global, Us
Key program manager supporting PEMCO in completing the first installation of the CSC Exceed suite of insurance systems and an industry-first "big bang" conversion of the policyholder base. Directed two large-scaled, multi-phased software package implementation projects with 65+ project resources across multiple geographic locationsDuring both projects, managed implementation activities with 65+ project resources in multiple geographic locations. Managed the implementation of full life cycle insurance processing packageProject budget - $8,800,000Managed multi-phased insurance processing system package implementation programPhase 1 project budget - $25,000,000Phase 2 project budget - $15,000,000Provide project/program and financial status reporting to senior client sponsorship including CEO.Managed and created contract work assignment (Statement of Work) and project management plan.Produced monthly budgetary and Delivery Assurance reporting.Maintained an in-depth knowledge of the Exceed system and quickly learned the details of PEMCO's 25 year old legacy systemsWorked collaboratively and communicated effectively across the organization to understand impacts and risk management in all business functionsMaintained iterative and full SDLC waterfall project plans to optimize the system implementationProvided project/program and financial status reporting to senior client sponsorship including CEOProduced monthly budgetary and status reporting and interacted frequently with client and CSC senior managementManaged and created contract work assignment (SOW) and project management plan