Senior Community Manager
Current· Created news and information postings, video tutorials, articles, roadmap creation, AMAs, and monthly summaries on community platforms· Negotiated brand awareness opportunities through social media partnerships and service negotiations· Maintained and provided support on protocol updates to existing service providers· Managed translation and verification teams for six international languages for rebranded website· Continued to increase community size and drive lurker activity across a number of platforms· Updated and unified brand identity, project information, and contact points across a number of community platforms· Increased international user acquisition and drive interaction by promoting lurker engagement, provided technical support, and created community guidelines· Maintained and expanded new and existing service and exchange contacts, provided reports on client acquisition opportunities, and negotiated new service integration· Contributed to technical documentation, wrote narrative, tutorial, and economic articles, and created rebranded website