• Initiated and developed competitive battle plan for new competitor. This plan was then utilized in other stores in the market as they experienced new store openings of same competitor• Drove excellence in order for all associates to receive profit sharing (Store achieved both sales and profit plans). Profit sharing was achieved 2006 – 2013. It had not been reached in several years prior to 2006.• Reduced shrink through operational process from 2006 forward. Inventory shrink % under company goal each year with 2012 having the lowest percentage yet. • Managed all aspects of store operation and profitability with $23M in annual sales. Ensured that customers are acknowledged, customer project needs were met, and concerns were resolved quickly. Ensured safety of the store. Verified deposits. Followed standard operating procedures for openings and closings. Signed for petty cash, markdowns, time slips, refunds, price change take-in reports, etc.• Supervised 120 employees: including 3 Asst. Managers & 15 Dept. Heads. Managed all personnel issues -- including selection, termination, performance appraisal and professional development of subordinates• Recruited, observed, evaluated, coached, trained, and developed associates• Ensured all products and displays were merchandised effectively. Walked the store with District Managers, Merchants and others in order to stay proactive on merchandising issues.