Jack Dobson Email & Phone Number

Leeds, Gb

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Worked closely with the Organic Media, Paid Media and Marketing teams across existing client accounts and potential new business opportunities.Organic Media:- Analysed opportunities for content optimisation using Keyword Planner, SEMRush and AHrefs.- Performed technical SEO Audits to identify back-end opportunities using Screaming Frog and reported using Search Console, GA4 and Looker Studio.- Ideated and wrote relevant editorial content and optimised landing page structures to boost site authority and ranking position.- Used data obtained through link gap analyses, competitor reviews and media audits to help plan and execute a digital PR strategy. - Found case studies to develop content for press releases and helped to plan and organise a successful awareness event for a Citizens Advice that got significant national coverage.- Working with Organic Social Media, I conducted content reviews and copywriting for Meta and TikTok working to a content plan.Paid Media: - Created and managed all campaign types on Google Ads, using Google Ads editor to update ad copy and wrote weekly reports. - Restructured a major client Ads account to be more Google AI efficient to improve CVR. - Optimised SEM using audience and search query report data.- Used Ads Managers on Meta, TikTok and LinkedIn to set up and maintain Paid Social campaigns.-Compiled end of campaign reports to track successes.-Researched competitor ads across search and social to help drive new business.

Leeds, England, United Kingdom

Developed my digital creative skills using Adobe Creative Suite to deliver creative briefs for a client.- Produced, filmed and edited a 30 second 9:16 video using Premiere Pro. Used Adobe Express to create a thumbnail.- Cut and edited 3 short form videos using Channel 4 programs across Meta and TikTok aspect ratios. Stylised the content using Channel 4's motion graphics toolkit and branding guidelines. - Ideated and pitched an organic social media campaign to promote northern food as part of a small team. This included branding, content plans and a presentation in both one page and pitch format. Used Canva to design and present ideas.- Brainstormed and co-hosted an original podcast, using Zencastr to record and Audition to edit. Wrote a semi-structured script for the episode and assisted with logo and branding design. - Used critical thinking and research skills to review and analyse content style.

Leeds, England, United Kingdom

Used my customer service and corporate hospitality skills to create a memorable and engaging experience at the Café at Channel 4 National HQ.- Networked with C4 staff to develop insights and knowledge of the media landscape.- Use of professional barista coffee machine and hot beverage equipment.- Deputised for Catering Manager, planning events and managing bookwork and stock levels. - Managed allergen and due diligence paperwork to achieve the site a certificate of excellence in an internal audit as well as maintained a 5 star hygiene rating.- Planned and delivered hospitality for SLT, MPs and Celebrities on a regular basis.

Leeds, England, United Kingdom

Channel 4 National HQ

Leeds, England, United Kingdom

Creating memorable conference and meeting experiences through innovative and exceptionally high standard of hospitality provision at Addleshaw Goddard Leeds.- Self-motivated and prioritised time to complete tasks to a high standard without supervision.- Used active listening to obtain and safeguarded private information about clients to provide personalised customer service.- Planning and arranging complex set-ups for conferences and events, as well as managing AV issues for clients. - Creating unique ‘mocktail’ recipes for clients and designing attractive menu cards using Canva and Microsoft PowerPoint.

Morley, England, United Kingdom

Supervised a large team of checkout operators to ensure efficient customer service during the COVID 19 Pandemic. - Supported the checkout manager to ensure all customers were happy and all safety and legal documents and training across the department is complete.- Organised day to day tasks including cash management and stock rotation.- Managed queuing systems to speed up service.- Dealt with customer complaints in a timely and appropriate manner.

Leeds, England, United Kingdom

• Ensured exceptional guest experiences through attentive service.• Engaged with guests in a confident, positive and professional manner.• Upselling menu items to customers, driving up revenue to maximise profits.• Collected card, cash and room account payments from customers and made proper change for cash transactions.• Correctly cashed up tills after functions and events.• Conference porter, assisting with IT/AV and setting of conference rooms.

London Area, United Kingdom

• Worked at large sporting events such as the British GP at Silverstone, test cricket at Lords and tennis at the Queens club.• Supervised and led a team of 5 in serving and clearing tables in a busy, fast paced environment.• Greeted customers and answered any questions or complaints.

Leeds, England, United Kingdom

Revolution Electric Press, Leeds.• Greeted new customers, discussed specials, took drink orders and built an immediate positive rapport with guests.• Maintained customer satisfaction with timely table checks.• Upsold 'extra' menu items to increase overall sales and exceed targets.• Handled customer complaints efficiently, immediately resolving issues and informing management.• Oversaw incoming deliveries, including cellar organisation, shelving stock and rotating items.

Askett, England, United Kingdom

• Washing, drying and returning dishes and utensils to the kitchen.• Waiting on tables, taking orders and delivering food and drinks.• Assisted with kitchen prep work to help operations run smoothly and meet guests' needs.• Preparing sandwiches, starters and desserts for guests.

Aylesbury, England, United Kingdom

• Covered teachers who were absent and assisted office and teaching staff with admin and data entry.• Helped to run extra-curricular activities (Y9 rugby club).• I demonstrated my interpersonal skills here, working with teachers and students to get the most out of my time.• Established a professional identity quickly, increasing my confidence and public speaking abilities.• I gained vast insights into the national educational landscape.

Aylesbury, England, United Kingdom

Burton/Dorothy Perkins, Friars Square.• Greeted customers and helped with selecting merchandise, finding accessories and completing purchases.• Assisted customers with prompt and polite support in-person and via telephone.• Merchandised attractive shelf displays with current offerings to drive store sales.• Accepted and processed product returns.

Postgraduate Diploma, Education, Pass

With a focus on leadership and management.

Bachelor Of Arts - Ba, Education, First Class Hons

Dissertation: A study of how pastoral teams within a school work to support the achievement of children from different social backgrounds.