Jack Dodd Email and Phone Number

A driven business technologist with over 10 years of experience in the area of digital, responsible for driving organisation wide business transformation and digital innovation. Specialising in connected journey, user experience, data analytics, digital marketing, e-commerce, artificial intelligence, digitalisation and business transformation - with the aim of helping companies plan, strategise and realise the benefits of data. As a respected business operations strategist, I possess an innate ability to drive organisations toward their goals by defining and executing operational improvements that generate results, transform departments, and maximise revenue. With expertise in formulating strategic priorities and organisational plans, resolving highly complex problems, and deploying process improvements, I have been recognised for my success in leading projects across cross-functional departments that gain buy-ins from key decision makers. Throughout my career, I have established a history of developing and leading teams, facilitating communications with senior management, and cultivating relationships to deliver on multiple best practice initiatives and achieve organisational goals and objectives. Special interest in capitalising on data and the latest techniques and technologies to improve customer experience.Specialties: AI, big data, reporting and insights, program management, business process re-engineering, business operations, E2E software development, user experience, connected journeys, marketing optimisation, digital marketing, e-commerce, retail and manufacturing.