Jack Dolman Email & Phone Number

Basingstoke, Hampshire, Gb

As the Chief Commercial Officer at WSCS, I spearhead the company's commercial strategy and drive business growth by optimizing revenue streams and expanding market reach. My key responsibilities include:- Strategic Leadership: Developing and executing comprehensive commercial strategies aligned with the company's goals, ensuring sustainable growth and market competitiveness.- Revenue Optimization: Identifying new revenue opportunities and enhancing existing channels to maximize profitability. Implementing pricing strategies and overseeing sales performance.- Market Expansion: Leading efforts to enter new markets and expand our footprint globally. Conducting market research and analysis to identify trends, customer needs, and competitive landscape.- Partnership Development: Cultivating and managing strategic partnerships and alliances that drive business growth. Collaborating with key stakeholders to foster relationships that enhance our market position.- Team Management: Overseeing a dynamic commercial team, fostering a culture of excellence, and ensuring the team is motivated, trained, and aligned with the company's objectives.- Customer Focus: Prioritizing customer satisfaction by ensuring our offerings meet and exceed client expectations. Implementing customer feedback mechanisms to continually improve our products and services.- Innovation and Improvement: Leading initiatives to innovate our commercial practices and improve operational efficiencies. Staying abreast of industry trends and integrating best practices into our commercial operations.At WSCS International, I am dedicated to driving our vision forward, ensuring we deliver exceptional value to our clients while achieving our business objectives. My role involves a balance of strategic planning, operational management, and collaborative leadership to position WSCS International as a leader in our industry.

I am currently on a purposeful career break, dedicating my time to immersive studies in Project Management, AI and several other interesting subjects. This intentional pause from my regular career path is empowering me to enhance my expertise and stay aligned with the latest industry advancements.I firmly believe that continuous learning is pivotal in excelling and remaining innovative in these dynamic fields. My decision to take this break underscores my dedication to self-improvement and skills honing, ensuring I bring even more value to my future roles.Though not in a typical work setup, I'm fully engaged in an enriching learning journey that fuels my passion for effective project execution and the fascinating realm of AI. This reflective period allows me to connect with experts, explore complex concepts, and generate fresh ideas, setting the stage for a dynamic return to the professional arena.

London, England, Gb

Optimised team dynamics and talent processes. Led data-driven decision-making for trading and profitability. I engineered a transformative omni-channel business strategy, turning struggling businesses into thriving entities with impressive financial turnarounds.• Team empowerment: Recruited, trained, and guided a remote team of 7 experts in areas such as supply chain, finance, development, and franchise management, fostering operational excellence and collaboration.• Talent optimisation: Revamped talent management processes, refining recruitment, training, and performance evaluation.• Data-driven decision-maker: Conducted thorough reviews, translating data into actionable insights for informed choices and regularly presenting to c-suite leaders.• Market innovator: Led the annual expansion of 50 "food-to-go" hotspots within major franchise networks, strategically capturing market attention and establishing our brand as a pioneering force, attuned to evolving consumer preferences and industry trends.• Enhanced customer engagement: Engineered a multi-faceted omni-channel strategy, amplifying customer interaction.• Post-pandemic growth strategist: Orchestrated robust QSR growth across diverse markets, navigating post-pandemic challenges and launching the latest technology developments.• Exemplified ownership: Displayed end-to-end ownership of the group food P&L, crafting meticulous annual operating plans that drove unwavering financial success.

Blackburn, Lancashire, Gb

Managed full P&L, operations, and team for a diverse portfolio of 750 fuel sites across Benelux. Led 2200 employees including 9 middle managers, fostering effective team collaboration and leadership.• Achieved seamless integration of large (€24M EBITDA) and small (1m euro EBITDA) businesses, driving synergies and continuity.• Innovated 250 CR Shop Refit program with a €20M annual CAPEX budget, enhancing customer experiences and revenue.• Increased annual fuel sales to 1.5B litres and retail sales to €350M, achieving robust 9% growth.• Generated 8% cost reduction through strategic post-acquisition reorganisation.• Implemented renowned retail brands (KFC, Subway, Burger King, Starbucks) across 80 units, diversifying and boosting brand recognition.• Ongoing optimisation of trading, profitability, and productivity in fuel and non-fuel sectors.• Provided precise reports to senior leaders, embodying EG Group's values and strategic vision.• Successfully led, grew & optimised multiple operating models including company-owned operations, franchisee, licensees and dealers.

Blackburn, Lancashire, Gb

• Led P&L management for 60 petrol stations in Southwest England, overseeing successful staff relocation and station conversion to EG brand, cultivating a collaborative stakeholder management culture through effective change and transition management.• Enhanced financial control, health and safety measures, and legal compliance with innovative audit processes.• Achieved remarkable 20% retail sales growth by driving a comprehensive refit program for major retail services installation.