Responsible for Cross-Sell, Up-Sell strategies, and the success of Enterprise clients such as Riachuelo, Renner, Época Cosméticos, Livelo, Camicado, Leroy Merlin, among others, who utilize Algonomy's Artificial Intelligence solutions for eCommerce, Marketing, and Merchandising.

Lead the Enterprise Customer Success team to achieve excellence in serving online retailers and other sectors within the Linx Digital Business Unit, comprised of Chaordic, Neemu, and Linx Omni, leaders in search, onsite personalization, email marketing, and omnichannel platforms. Serving prominent companies such as Via Varejo, Netshoes, Marisa, O Boticário, Alpargatas, Carrefour, C&A, Sephora, Whirlpool, Unilever, among others.

Responsible for building and implementing the All iN Marketing Cloud Partnership program, with 25% growth in new customer contracts coming through Partners after the program was implemented (12 months).Management of the Growth Marketing team to generate demand (qualified leads) for the commercial team. Responsable to implementation of Inbound Marketing system and strategy.

Management of the demand generation team (qualified leads) to the VTEX Platform Comercial Enterprise area. Team composed by the Events, Public Relations, BI, Inbound Marketing/ABM and Social Media. We cover all the PR and Social Media strategy and execution at Barack Obama participation on VTEX Day 2019.

Action planning to promote global business among VTEX customersand partners from the categories: Media and Performance, Business Consulting, Customer Service (Chatbots, SAC), and others. New Partners acquisition.

Drive FullCommerce VTEX partners to achieve excelence with online retailers and other industries using VTEX E-commerce Platform. Comercial and technical partner empowerment to increase their client acquisition at VTEX platform; partners training to optimize their clients sales performance. Customer portfolio folow up with partners and comunication facilitator between partners and VTEX technical team.

B2B and B2C E-commerce Management. Lead the ERP and E-commerce Platform migration, responsible to integrate the on line and off line operation (B2B and B2C) including team training, culture and process to become Omnichannel business.

Responsible for serving Key Accounts, with analytical analysis and consultive inputs about sales performance at Programatic Display Media and Affiliates Program, attending companies as Polishop, Centauro, Marisa, Ticket Master, C&A, Havan, Pandora, Wine.com and others.

Team management with 22 professionals (Front End developers, Designers, UX Analyst, Copywriter), to improve usability and navigation of Rakuten Marketplace website, to distribute and monetize website traffic and create profitable internal media spaces for sellers and Marketplace Customer Success Team.Some results:- 30% increase in revenue from internal media spaces sales.- 15% reduction in the website bounce rate- 32% increase in website navigation time- 20% growth in Mobile conversion rate

Lead Rakuten Marketplace Customer Success Team to improve sellers sales performance. Build workshops, webinars and training to sellers and internal team about performance and Marketplace platform best pratices. Global Business projects to spread the Rakuten Culture of business, outside of Japanese companies to clients and internal teams.

Responsible for serving Key Accounts, with analytical analysis and consultive inputs about sales performance, traffic and client acquisition, excelence use of the e-commerce Platform. Attending companies as Etna, Cobasi, Shoestock, Le Postiche, Hope Lingerie and others.

- Propaganda médica (divulgação técnica e publicitária de uma linha com 18 medicamentos).- Planejamento estratégico de vendas e promoção para atingimento de metas.- Análise de estratégias comerciais e evolução de vendas/demanda de produtos.- Criação de ações/ eventos de marketing e vendas para promoção da linha.

- Responsável pela edição e geração de conteúdo on-line (internet e intranet).- Planejamento estratégico.- Gerenciamento de projetos.- Responsável pelas métricas e SEO dos sites das marcas Norton, Carborundum e Winter. - Grande envolvimento em projetos de tecnologia, arquitetura da informação e soluções web.

- Planejamento, criação, implantação e manutenção de programas e projetos de comunicação interna na América Latina.- Responsável pelo processo de comunicação nos diversos níveis hierárquicos da empresa, realizando as adaptações necessárias para atingir todos os públicos.- Organização, produção e divulgação de eventos.- Planejamento, criação, produção e divulgação de jornal interno, boletins informativos, folders, panfletos, vídeos, campanhas institucionais e para funcionários, etc.