Overview of responsibilities and impact from 2016 to 2021:- First sales operations hire, grew to lead a cross-functional team of 7 encompassing business systems development and administration, data and analytics, and program/project management of critical cross-functional workstreams- While responsible for sales operations and sales planning (first 3 years), scaled go-to-market team headcount from 25 to 100+ over 3 years, with +117% average annual bookings growth in that period- Responsible for developing metrics, analysis, and insights for management and for investors, including primary analytics support for 3 rounds of fundraising (C,D,E) totaling $98M of investment- Responsible for selection, implementation, and effective integration of various software, including: Salesforce, Salesloft and Outreach, ZoomInfo, Marketo, InsightSquared, Domo, Workato, Netsuite, Xactly and CapitvateIQ- Drove design and continuous improvement of: sales territories, quota, and compensation; lead hand-offs and data flow across marketing and sales; sales and finance hand-offs for revenue-related business processes- Led FY20 and FY21 company strategic planning; driving clear definition and internal alignment to company strategy, including the ideation, definition, and execution (program/project management) of critical initiatives, objectives and key results cascades- Responsible for recurring leadership team meeting agendas and structure, cascades to managers and all-hands

Primary Responsibilities: Work with clients to solve strategic problems, manage junior members of project team, design and construct financial and operational models, perform analyses to inform decisions, conduct primary and secondary research, develop strategic frameworks, synthesize findings, create and deliver presentations to communicate recommendationsSelect Project Experience:- Business services growth strategy, including go-to-market plan and sales reorganization (Multiple engagements, telecommunications infrastructure and wireless services providers)- Market by market profitability analysis and financial forecasting (national print media company)- Datacenter services growth strategy, including analysis of product and geographic expansion opportunities- Revenue growth prediction modeling, based on statistical relationships with internal operating metrics and external market indicators (Wireless tower operator) - Private equity investor due diligence (Several: cloud services, fiber provider, wireless carrier analytics, television set-top box middleware, wireless spectrum)- Market scan and acquisitions strategy (Large technology company, video entertainment technology market)- Wireless MVNO launch, offer definition, business case, partner negotiations (International telecom)

Collaborated on development of marketing and product launch strategies for commercial English, commercial Chinese, and retail Chinese teaching services.Performed competitor research and analysis of language learning software and services market. Composed marketing materials (press releases, white papers, mailing templates).Drafted project proposal pitch materials for prospective corporate customers.Outlined smart-phone application specifications and long-term product development roadmap.Collaborated on UI design for language software and company website.Developed language subject curriculum and voice-over-IP service scheduling plans.