• Responsible for maintaining excellent course condition standard and enforcing club policies• Support team and adapt to manager’s routines in order to increase independence and efficiency

-Completed 10 week internship, spending 40+ hours per week supporting the Dunkin' and Baskin-Robbins teams as a Financial Analyst-Helped consolidate, report, and support the Dunkin' US Businesses-Advanced existing Microsoft Excel skills by creating new financial models for the team and improved existing templates by using Macros to increase efficiency. -Performed other ad hoc projects to support Finance team along with other Inspire Brands departments, including Real Estate, Supply Chain, Marketing, and C-Suite executives-Gained experience in Power BI, meTiRi, CoStar, and Microsoft Access-Networked with managers and executives in varying Dunkin' and Baskin-Robbins roles and departments, as well as the President of Dunkin' Brands and the CEO of Inspire Brands-Gave multiple PowerPoint presentations to Dunkin' President and Inspire VPs regarding a summer-long project conducted to determine the effects on the P&L statement when removing Baskin-Robbins from DD/BR combination shops

-Welcome and assist over 3500 patrons at UMass Amherst sporting events - Assure safety and satisfaction of all guests through positive, customer service focused attitude - Enforce all policies and regulations of facilities to ensure expected revenues are being reached by organization

• Supported 1-2 staff with daily operations of golf course, resulting in complete satisfaction of 150 club members• Managed daily use of golf cart fleet in order to confirm the number of golf carts to later be distributed• Implemented and supported all course policies and programs to consistently uphold standards of the club• Welcomed and assisted club up to 300 guests daily, ensuring optimal experience for each attendee

• Achieved customer satisfaction for over 400 golfers over eight-hour shifts• Maintained driving range grounds and collected thousands of golf balls in a given shift• Operated range cart when demand was high, picked balls by hand when demand was low to increase reserves

• Completed Officiating Training Program prior to beginning work to ensure proper qualification• Officiated UMass intramural basketball matches of varying levels in tandem with other officials• Provided a welcoming and safe environment for participants through rule enforcement and positive attitude