Jack Turk Email & Phone Number

Princeton, New Jersey, United States

• Multiple projects contracted with OIT department at Princeton University.
• Conducted comprehensive audits of the entire network infrastructure to establish a database as the foundation for migration to Servicenow, ensuring accurate documentation and seamless transition.
• Supervised a team of 3 to successfully complete a critical project at Princeton University, facilitating the migration of select campus buildings from Cisco to Aruba switches, optimizing network performance and.
• Produced detailed Visio rack diagrams for all BDF/IDF locations across the Princeton campus, providing clear visualization of network architecture and facilitating efficient management and troubleshooting.
• Conducted thorough cybersecurity audits of research labs, identifying vulnerabilities and implementing robust measures to fortify network security, safeguarding sensitive data and research assets

• Safely picked up and dropped off either customers or food delivery orders. 4.9 stars
• I stopped driving for Uber in 2020 because of Covid-19

Scottsdale, Arizona, United States

• Installation of TVs and TV mounts, in-wall and ceiling speakers, projectors, etc.
• Completed audio/visual security system installations including systems that operated via the wireless network
• Tested systems post-set up to ensure they worked and educated customers so they were comfortable with their purchases
• Familiarity with fabrication, cable terminations, and installation of AV equipment
• Skilled to operate the various hand tools for maintenance and repair of equipment
• Extensive knowledge of CCTV and alarm systems and installation for businesses and houses

Port Ewen, New York, United States

• Installation of local Cable, Internet, and VOIP Phone Services
• Field technician providing on-site support
• Network setup, wiring installation, TCP/IP, DNS, DHCP, LAN, WAN, and firewall setup
• Using a ticketing system to record, escalate, and track customer issue
• Proficient with Microsoft Windows Operating Systems 7/10 technical support
• Providing excellent client facing customer service and support

Marlboro, New York, United States

• Prewiring and retrofitting Residential and commercial properties with low voltage wiring (cat5/6, coax, fiber, security, speakers)
• Installation of outlets, pulling cable, fire stopping and pre-termination, including organizing, forming, dressing, and labeling cables to industry standards
• Install and manage customer products, while creating opportunities to sell them on new personalized technology
• Act as a liaison between the client and departments within the company to convey information, ensure understanding, and make certain all projects get done in an accurate, timely manner

• Installation of local Cable, Internet, and VOIP Phone Services
• Field technician providing on-site support
• Network setup, wiring installation, TCP/IP, DNS, DHCP, LAN, WAN, and firewall setup
• Using a ticketing system to record, escalate, and track customer issue
• Proficient with Microsoft Windows Operating Systems 7/10 technical support
• Providing excellent client facing customer service and support

Reno, Nevada, United States

• Responsible for the opening and closing of the store
• Demonstrated leadership and organizational skills guiding new employees
• Provides excellent customer service
• Exceeded sales goals

Reno, Nevada, United States

• Installation of DirecTV satellite dishes
• Insured other technicians were following company guidelines for installations as Quality Control Technician
• Made service calls to repair units in customers' homes, or return units to shops for major repairs
• Tested equipment and connections, identifying and correcting problems.
• Maintain documentation for clients with ongoing onsite maintenance
• Also served as Warehouse Manager for some of my time with company

Reno, Nevada, United States

• WiMAX Internet sales.
• Qualify customer for product using probing questions to determine use and possible location of modem/wireless device as well as their home address
• Retail loss prevention planning and implementation
• Utilized an electronic calendar and scheduler to ensure prompt arrival times to appointments

Albermarle, NC

• Responsible for the opening and closing of the store
• Supervise employees
• Customer service
• Retail loss prevention planning and implementation

Hyde Park, New York, United States

• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems efficiently.
• Sales of cell phones, Palms, Blackberry's as well as wireless (data) plans and accessories
• Exchange Blackberry and other smart-phone provisioning, email setup, and end user training
• Performs technical account management and regularly follow-up with clients to determine need-based solutions
• Conducted demonstrations of telecommunications services and products

Kingston, New York, United States

• Sales of cell phones, Palms, Blackberrys as well as wireless (data) plans and accessories
• Exchange Blackberry and other smart-phone provisioning, email setup, and end user training
• Performs technical account management and regularly follow-up with clients to determine need-based solutions
• Conducted demonstrations of telecommunications services and products
• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems efficiently

Kingston, New York, United States

• Computer, digital camera, cellular phone and television sales.
• Computer technician; repaired desktop computers, laptops
• A+ certified level of computer repair experience
• Repaired cellular phones, car stereos and home theatre audio/video equipment.

Radio, Television, And Digital Communication

Education record