Jack Turk Email & Phone Number

Princeton, New Jersey, United States

•Multiple projects contracted with OIT department at Princeton University.•Conducted comprehensive audits of the entire network infrastructure to establish a database as the foundation for migration to Servicenow, ensuring accurate documentation and seamless transition.•Supervised a team of 3 to successfully complete a critical project at Princeton University, facilitating the migration of select campus buildings from Cisco to Aruba switches, optimizing network performance and reliability.•Produced detailed Visio rack diagrams for all BDF/IDF locations across the Princeton campus, providing clear visualization of network architecture and facilitating efficient management and troubleshooting.•Conducted thorough cybersecurity audits of research labs, identifying vulnerabilities and implementing robust measures to fortify network security, safeguarding sensitive data and research assets

• Safely picked up and dropped off either customers or food delivery orders. 4.9 stars • I stopped driving for Uber in 2020 because of Covid-19

Scottsdale, Arizona, United States

• Installation of TVs and TV mounts, in-wall and ceiling speakers, projectors, etc.• Completed audio/visual security system installations including systems that operated via the wireless network• Tested systems post-set up to ensure they worked and educated customers so they were comfortable with their purchases • Familiarity with fabrication, cable terminations, and installation of AV equipment• Skilled to operate the various hand tools for maintenance and repair of equipment• Extensive knowledge of CCTV and alarm systems and installation for businesses and houses • Gathered information and asked questions to determine source of problems and customer needs

Port Ewen, New York, United States

• Installation of local Cable, Internet, and VOIP Phone Services• Field technician providing on-site support• Network setup, wiring installation, TCP/IP, DNS, DHCP, LAN, WAN, and firewall setup• Using a ticketing system to record, escalate, and track customer issue• Proficient with Microsoft Windows Operating Systems 7/10 technical support• Providing excellent client facing customer service and support• Making sure the customer is comfortable with all aspects of running the system by providing thorough explanations• Completed troubleshooting and testing if customer was experiencing difficulties with service.

Marlboro, New York, United States

• Prewiring and retrofitting Residential and commercial properties with low voltage wiring (cat5/6, coax, fiber, security, speakers)• Installation of outlets, pulling cable, fire stopping and pre-termination, including organizing, forming, dressing, and labeling cables to industry standards• Install and manage customer products, while creating opportunities to sell them on new personalized technology• Act as a liaison between the client and departments within the company to convey information, ensure understanding, and make certain all projects get done in an accurate, timely manner

• Installation of local Cable, Internet, and VOIP Phone Services• Field technician providing on-site support• Network setup, wiring installation, TCP/IP, DNS, DHCP, LAN, WAN, and firewall setup• Using a ticketing system to record, escalate, and track customer issue• Proficient with Microsoft Windows Operating Systems 7/10 technical support• Providing excellent client facing customer service and support• Making sure the customer is comfortable with all aspects of running the system by providing thorough explanations• Completed troubleshooting and testing if customer was experiencing difficulties with service.

Reno, Nevada, United States

• Responsible for the opening and closing of the store• Demonstrated leadership and organizational skills guiding new employees• Provides excellent customer service • Exceeded sales goals

Reno, Nevada, United States

• Installation of DirecTV satellite dishes• Insured other technicians were following company guidelines for installations as Quality Control Technician• Made service calls to repair units in customers' homes, or return units to shops for major repairs• Tested equipment and connections, identifying and correcting problems.• Maintain documentation for clients with ongoing onsite maintenance• Also served as Warehouse Manager for some of my time with company

Reno, Nevada, United States

• WiMAX Internet sales.• Qualify customer for product using probing questions to determine use and possible location of modem/wireless device as well as their home address • Retail loss prevention planning and implementation• Utilized an electronic calendar and scheduler to ensure prompt arrival times to appointments

Albermarle, Nc

• Responsible for the opening and closing of the store• Supervise employees• Customer service• Retail loss prevention planning and implementation

Hyde Park, New York, United States

• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems efficiently.• Sales of cell phones, Palms, Blackberry's as well as wireless (data) plans and accessories • Exchange Blackberry and other smart-phone provisioning, email setup, and end user training• Performs technical account management and regularly follow-up with clients to determine need-based solutions • Conducted demonstrations of telecommunications services and products

Kingston, New York, United States

• Sales of cell phones, Palms, Blackberrys as well as wireless (data) plans and accessories • Exchange Blackberry and other smart-phone provisioning, email setup, and end user training• Performs technical account management and regularly follow-up with clients to determine need-based solutions • Conducted demonstrations of telecommunications services and products• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems efficiently

Kingston, New York, United States

• Computer, digital camera, cellular phone and television sales.• Computer technician; repaired desktop computers, laptops• A+ certified level of computer repair experience• Repaired cellular phones, car stereos and home theatre audio/video equipment.

Radio, Television, And Digital Communication

Education record