Jack Finney Email & Phone Number

Dfw Airport

Organize and aid the safe transportation of thousands of passengers and hundreds of aircraft at the world's second-busiest airport by passenger volume. Lead a team of Load and Balance agents to ensure efficient and safe transport of passengers on regional aircraft between major and minor cities. Actively communicate with 5+ departments simultaneously to ensure smooth, on-time departures. Ensure the safe passage of aircraft on DFW's busy ramp by managing aircraft traffic in and out of over 60 gates.

Dallas-Fort Worth International Airport

Initially employed by envoy as a Customer Service Agent, I was promoted after showing my potential in only 6 months. I work as a Lead Agent with up to 10 direct reports at any given time, ensuring the on-time and successful departure of up to 7 flights at any given point. Required to follow the legislation of the FAA, TSA, and CBP, as well as adhere strictly to company policy all while ensuring a pleasant customer experience.

Dallas-Fort Worth Metroplex

Required to assist passengers with check-in and baggage drop at DFW airport and ensure that any questions regarding airline policy and procedure in-terminal we're answered. Also responsible for guest services at the Terminal Gate. Also trained in boarding passengers. Fully jet bridge certified.

Irving, Texas, United States

Entry level forklift operator, required to unload trailers and repair damaged product and pallets, trained on forklift with push/pull attachment.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Ged, General Studies