I am an accomplished business services liaison and project manager with 12 years of career success in the banking industry. I have an exceptional track record of fostering business and technology relationships, leading teams, and collaborating across functions to manage, execute, and support concurrent projects and initiatives. I'm very skilled at reporting and communicating in a highly matrixed management environment- successfully working with all levels of management. I excel at delivering quality results that maximize operational performance and productivity, improve processes, create best practices, minimize risk, and achieve business objectives. I am extremely efficient and accurate with multi-tasks and always bring reliable independent decision making to every situation. I have exceptional customer service skills and outstanding written and verbal communication skills. I am a long-standing champion of corporate Diversity, Equity and Inclusion, I have an excellent sense of humor, calm under pressure, and am an enjoyable and reliable member of any team.