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Soon Keat Fong Email & Phone Number
Product Support Analyst - 3rd Line Support
at
Mercer
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Product Support Analyst - 3rd Line Support
Location
Singapore, Singapore, Singapore
Company size
Who is Soon Keat Fong? Overview
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Quick answer
Soon Keat Fong is listed as Product Support Analyst - 3rd Line Support at Mercer, a company with 22222 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Soon Keat Fong.
Soon Keat Fong previously worked as Darwin Product Support - 3rd Line Support at Mercer and Data Analyst at Ministry Of Health (Singapore). Soon Keat Fong holds Data Science Immersive from General Assembly.
Company email context
Email format at Mercer
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Mercer
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Profile bio
About Soon Keat Fong
‘Data holds the power to unlock the future—driving innovation, solving challenges, and transforming possibilities into realities.’Over the past 10 years, I have built my career as an Engineering and IT professional, specialising in data analysis, technical support, and project management. My focus has always been on delivering impactful solutions across diverse industries by turning data into actionable insights and measurable results.Throughout my career, I have had many successes in managing projects, providing proposals to clientele’s solutions through unravelling complex data and crafting strategies that drive meaningful decision-making and change. I thrive at the intersection of technology and business, leveraging tools like; Python, SQL, and Tableau to uncover business opportunities, optimise workflows, and enable confident, data-driven decisions. With a keen passion for data and solving problems, I collaborated strategically with internal stakeholders and cross-functional teams, leveraging analytics to tackle complex challenges and provide long-term solutions. I approach every task with an innovative mindset and a commitment to achieving actionable outcomes.In today’s changing world, I believe that true innovation isn’t just about staying ahead of the curve – it’s about building systems and solutions that grow and evolve with the people and businesses we serve. I am excited to embrace new challenges and opportunities where I can combine the power of data with a focus on human-centred outcomes to drive progress and create a smarter, more connected future.If you share my interest, let’s connect! Feel free to reach out to me here on LinkedIn or via email at skfong86@hotmail.com.
Current workplace
Soon Keat Fong's current company
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Mercer
7 roles
Soon Keat Fong work experience
A career timeline built from the work history available for this profile.
Darwin Product Support - 3Rd Line Support
Current> Business Requirements & Feature Recommendations: Proactively identify and recommend new features based on problem resolution and client feedback. Collaborate with stakeholders to understand business needs and translate them into technical requirements for continuous product and service improvement.> Client Issue Resolution: Lead the resolution of client.
Aug 2021 - Present
Data Analyst
> Data-Driven Decision Support: Utilised Python and SQL to perform in-depth data analysis, providing stakeholders with critical insights for decision-making and operational strategies.> Process Automation: Developed and implemented automated processes and program codes for data cleaning, transformation, and linkage across multiple data sources.
May 2021 - Jul 2021
Project Engineer
Yoong Tong Engineering Pte Ltd
> Project Performance Management: Analysed healthcare manufacturing construction data to optimise project performance, managing multiple projects concurrently and mitigating risks through predictive analysis.> Client Engagement & Business Development: Engaged with clients to understand their current challenges and anticipate future needs, effectively.
Mar 2019 - Sep 2020
Project Engineer
> Data-Driven Performance & Process Optimization: Assessed shipbuilding data to identify areas for performance improvement, driving continuous enhancements in project workflows to ensure efficiency, timely completion, and adherence to budget.
Jun 2017 - Feb 2019
Project Engineer
> Regulatory Compliance & Project Execution: Ensured strict adherence to hospital construction regulations, sourcing and analysing critical data to predict potential risks and manage project execution effectively.
Sep 2016 - May 2017
Production Design Engineer - Lead
> Team Leadership & Project Management: Led and mentored 5-10 project team members, assigning responsibilities, and guiding them to ensure successful project execution. Managed all aspects of project quality, including budget control, schedule adherence, and plan implementation, consistently meeting or exceeding standards.> Forecasting & Planning: Analysed.
Feb 2011 - Aug 2016
Team & coworkers
Colleagues at Mercer
Other employees you can reach at mercer.com. View company contacts for 22222 employees →
CF
Caitriona Fitzgerald
Colleague at Mercer
Ireland, Ireland
View →
DG
Deborah Gray
Colleague at Mercer
Louisville, Kentucky, United States, United States
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ZF
Zoya Filippova, Cpa
Colleague at Mercer
Atlanta, Georgia, United States, United States
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RE
Rob Eames
Colleague at Mercer
Grosse Pointe, Michigan, United States, United States
View →
IH
Indira Holder
Colleague at Mercer
Greater Philadelphia, United States
View →
GC
Guillermo Cornadó Moreno
Colleague at Mercer
Madrid, Community Of Madrid, Spain, Spain
View →
MK
Miyoung Kim
Colleague at Mercer
Seoul, South Korea, Korea, Republic Of
View →
RH
Ron Hetzel, Cfa
Colleague at Mercer
Greater Chicago Area, United States
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EK
Eric Kwon
Colleague at Mercer
Greater Manchester, England, United Kingdom, United Kingdom
View →
SM
Saimir Marku
Colleague at Mercer
Savona, Liguria, Italy, Italy
View →
Caitriona Fitzgerald
Colleague at Mercer
Ireland, Ireland
View →
DG
Deborah Gray
Colleague at Mercer
Louisville, Kentucky, United States, United States
View →
ZF
Zoya Filippova, Cpa
Colleague at Mercer
Atlanta, Georgia, United States, United States
View →
RE
Rob Eames
Colleague at Mercer
Grosse Pointe, Michigan, United States, United States
View →
IH
Indira Holder
Colleague at Mercer
Greater Philadelphia, United States
View →
GC
Guillermo Cornadó Moreno
Colleague at Mercer
Madrid, Community Of Madrid, Spain, Spain
View →
MK
Miyoung Kim
Colleague at Mercer
Seoul, South Korea, Korea, Republic Of
View →
RH
Ron Hetzel, Cfa
Colleague at Mercer
Greater Chicago Area, United States
View →
EK
Eric Kwon
Colleague at Mercer
Greater Manchester, England, United Kingdom, United Kingdom
View →
SM
Saimir Marku
Colleague at Mercer
Savona, Liguria, Italy, Italy
View →
5 education records
Soon Keat Fong education
Data Science Immersive
Master, Manufacturing Engineering
Bachelor Of Engineering (B.Eng.), Mechanical And Manufacturing Engineering, 1St Class
Advance Diploma, Mechanical And Manufacturing Engineering, Merit
Diploma, Mechanical And Manufacturing Engineering, Distinction
FAQ
Frequently asked questions about Soon Keat Fong
Quick answers generated from the profile data available on this page.
What company does Soon Keat Fong work for?
Soon Keat Fong works for Mercer.
What is Soon Keat Fong's role at Mercer?
Soon Keat Fong is listed as Product Support Analyst - 3rd Line Support at Mercer.
Where is Soon Keat Fong based?
Soon Keat Fong is based in Singapore, Singapore, Singapore while working with Mercer.
What companies has Soon Keat Fong worked for?
Soon Keat Fong has worked for Mercer, Ministry Of Health (Singapore), Yoong Tong Engineering Pte Ltd, Cfe Engineers Asia Pte Ltd, and Air Liquide.
Who are Soon Keat Fong's colleagues at Mercer?
Soon Keat Fong's colleagues at Mercer include Caitriona Fitzgerald, Deborah Gray, Zoya Filippova, Cpa, Rob Eames, and Indira Holder.
How can I contact Soon Keat Fong?
You can use AeroLeads to view verified contact signals for Soon Keat Fong at Mercer, including work email, phone, and LinkedIn data when available.
What schools did Soon Keat Fong attend?
Soon Keat Fong holds Data Science Immersive from General Assembly.
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