Jack Haigh Email & Phone Number
@wpengine.com
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Who is Jack Haigh? Overview
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Jack Haigh is listed as Software and Web Developer at Freelance, a with 751 employees, based in Limerick, County Limerick, Ireland. AeroLeads shows a work email signal at wpengine.com and a matched LinkedIn profile for Jack Haigh.
Jack Haigh previously worked as Sr. Manager, Onboarding | Customer Success (Global) at Wp Engine and Manager, Customer Onboarding at Wp Engine. Jack Haigh holds Bachelor'S Degree, Music, Media And Performance Technology, 2Nd Class Honours (2.1) from University Of Limerick.
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About Jack Haigh
With 5 years of experience in Customer Care & Implementation within the web hosting industry, I am a seasoned professional skilled in customer care, data analysis, team management, and systems management. I take pride in my journey from a frontline support role to managing multiple teams, leveraging my prior experience and education to understand complex systems and drive customer satisfaction. My unique ability lies in marrying data with customer personas to create exceptional customer experiences. As a leader, I prioritise my team's growth and success, where my success lies in the achievements of my team members.Let's connect to explore how we can collaborate and drive success in the web hosting industry!
Listed skills include Audio Engineering, Event Management, Stage Management, Social Media, and 23 others.
Jack Haigh's current company
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Jack Haigh work experience
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Sr. Manager, Onboarding | Customer Success (Global)
Current
Manager, Customer Onboarding
WP Engine, the world’s most trusted WordPress technology company, powers the freedom to create on WordPress. WP Engine's managed WordPress hosting, eCommerce solutions, and enterprise offerings, including our WordPress experience platform and headless WordPress solution power 1.5M digital experiences globally for companies and agencies of all sizes.Leading a team of specialised Technical Project Managers in helping brands and agencies successfully launching on our platform.
Team Lead, Onboarding (Emea)
Technical Project Manager, Onboarding Ii (Emea)
Technical Project Manager, Onboarding (Emea)
Onboarding WP Engine's EMEA premium & enterprise customers through their first 30 days on the WP Engine platform, as their main technical and customer experience point of contact.Driving this position using the following tools:- Jira- Looker - Zendesk- Salesforce/Gainsight
L1 Technical Support
Supporting and Advising WPEngine customers to get the most out of their Wordpress Digital Experience.
Software & Web Developer
CurrentHave a high level of understanding for HTML, CSS, JAVA, PHP and SQL through various courses taken from self interest from a young age. Managed various Wordpress based websites for small businesses and organisations.Through University Programmes, I have a deep understanding in Arduino, Processing (Java) & OpenGL.Self taught in Python, C++ and Bash Script.Projects and Clients I have worked with include:http://www.westcorkhiking.com, where I constructed a PHP/SQL bloggingsystem for the client who favoured a simpler interface to existing blogging services. http://www.voiceworksstudio.com, helped in the construction of aspects to thiswebsite during my internship there. Implemented a paypal based payment system for student fees.https://jackshaigh.wordpress.com/2014/08/04/jammer-a-social-network-for- musicians/, Designed a concept of a ‘Social Network for Musicians’ as part of a college module assignment. HTML/CSS/PHP/SQL Implementation to securely store usernames and information of users.
Av Technician & Consultant
I have established myself as a Live Sound Engineer, Stage Technician and Live Videographer since 2014. I have experience using PA Systems of various sizes, and have engineered on both Analog (Allen & Heath / Yamaha) and Digital (X32, LS9, Soundcraft Expression and PreSonus) mixers. // Live Sound Engineering //David Corley & Band, John Murry w/ Clive Barnes, FoxJaw, John Blek, Peter Bruntnell, Jeff Finlin, Roesy, Luminos, Under Starling, The Stranger Phases, The Orange Kyte, The Sunshine Factory, Oh Boland, Nagasaki Suntans, The Whileaways, Sean’s Walk, The Stars (Wedding Band), small-scale theatre productions.// Stage Technician //Bam Artiste, Pat Fitz, UV5, Onassis, Strange Brew, Bad Girl Groove, Pat Elgart & Band, The Committed, OhNO Jazz Band, The Light Runners, Sophistafunk, East Coast Jazz Band, Peter Broderick, Lisa O’ Neill, Buille, Lankum (Formerly Lynched), Hermitage Green, Sugar Bandits, Square Pegs, Bronagh Gallagher, The Havana Trio, The Busquitos, Jive Aces, Buck Taylor, Karen Underwood.// Events, Companies & Venues //Cork Guinness Jazz Weekend, University of Limerick Student's Union, Board of Irish College Societies, Soundtrax Cork, Voiceworks Studio, The Washerwoman (Ballina, Co. Tipperary), The Mercantile (Dame St., Dublin). From the influence of live engineering, my videography covers live events, specifically capturing live music performances. I produce both the audio and video for these productions and provide a high quality end product.
Store Manager
Responsibilities include:• Day-to-day running of the store including sales, shop floor maintenance, admin, team coaching and any other tasks associated with Castletroy store.• Completing projects set out by the Management Team to improve store‘s performance efficiently and timely.• Ensuring all Company procedures are adhered to by Store Team in order to maintain consistency in operation and offering of product and services throughout the TechStar brand.• Decision making regarding customers, discounts, refunds and repairs in the Castletroy branch and reporting to the area manager.• To acquire new personal and business customers and promote the TechStar brand.
Retail Sales Assistant
Roles Include:- Customer Interaction & Sales- Management of store stock levels and ordering new stock- Cleaning Store & Merchandising- Creating new relationships in a new branch of the store (Ennis, Co. Clare)- Design & Implementation of In-Store Signage and Graphics- Social Media Marketing and Curation
Postgraduate Researcher In Interface Design & Perceptual Systems
Postgraduate Researcher in Perceptual Audio and Voice Over IP Mobile Applications in Lero, as a continuation from my first publication in Perceptual Audio. The role was awarded funding by the University of Limerick Summer Research Bursary Scheme. In this role, my principal research topic focussed on the development of a Javascript based Web Application Testing Interface. The research explored the interaction between aspects of user interface elements and user perception to audio stimuli.The research culminated in my second published paper with the Audio Engineering Society: Haigh, J., Exton, C. and Ronan, M., 2018, May. Can Visual Priming Affect the Perceived Sound Quality of a Voice Signal in Voice over Internet Protocol (VoIP) Applications?. In Audio Engineering Society Convention 144. Audio Engineering Society.
Media Intern
My roles at Voiceworks Studio during my 9 month internship included the following:- Managing different social media accounts- Updating various parts of the Voiceworks Website- Implementation of a new scheduling system- Design of over 50 event posters/fliers- Event photography & videography- Assisting vocal coaches in lesson prep- Event management for the Live at St. Luke's Christmas Concert (inc. liaison with charities).- Recording Demo tracks for over 90 students for the Voiceworks Summer Camps
University Of Limerick On-Campus Representative
Contracted under Campus.ie, my duties as Microsoft Campus Rep for UL include the following.Demoing new Microsoft Technologies to students. Giving students helpful hints and tips on the Microsoft Office Suite to help them productively work on assignments and other college related work. I also ran the on-campus StudySmart Sessions, this sessions are curated to help both students and staff make the most out of the Office 365 Suite.
Content Partner
Providing content through TheCompuGeeks YouTube Channel as part of the YouTube Partnership Program. Gained experience in reading Web Analytics and how to capitalise on different types of statistics, produced over 100 video tutorials for Windows & Mac based issues, Windows to Mac Transition Videos, HTML Coding Tutorials and Product Reviews.
Colleagues at Freelance
Other employees you can reach at wpengine.com. View company contacts for 751 employees →
Jack Crofton
Colleague at FreelanceUnited Kingdom
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Andrew Evans
Colleague at FreelanceRound Rock, Texas, United States
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Malcolm Winton
Colleague at FreelanceBrisbane City, Queensland, Australia
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Helen Sidon
Colleague at FreelanceLos Angeles Metropolitan Area, United States
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Austin Wendt
Colleague at FreelanceLincoln, Nebraska, United States
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Sean Padden
Colleague at FreelanceNew York City Metropolitan Area, United States
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Matt Smith
Colleague at FreelanceOmaha Metropolitan Area, United States
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James Harris
Colleague at FreelanceHumble, Texas, United States
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Mohan Edirisinghe
Colleague at FreelanceAustralia
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Christopher Perez
Colleague at FreelanceAustin, Texas Metropolitan Area, United States
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Jack Haigh education
Bachelor'S Degree, Music, Media And Performance Technology, 2Nd Class Honours (2.1)
Munster Programming Training - Transition Year Programme, Computer Science
Frequently asked questions about Jack Haigh
Quick answers generated from the profile data available on this page.
What company does Jack Haigh work for?
Jack Haigh works for Freelance.
What is Jack Haigh's role at Freelance?
Jack Haigh is listed as Software and Web Developer at Freelance.
What is Jack Haigh's email address?
AeroLeads has found 1 work email signal at @wpengine.com for Jack Haigh at Freelance.
Where is Jack Haigh based?
Jack Haigh is based in Limerick, County Limerick, Ireland while working with Freelance.
What companies has Jack Haigh worked for?
Jack Haigh has worked for Freelance, Wp Engine, Self-Employed, Techstar Ireland, and Lero Centre.
Who are Jack Haigh's colleagues at Freelance?
Jack Haigh's colleagues at Freelance include Jack Crofton, Andrew Evans, Malcolm Winton, Helen Sidon, and Austin Wendt.
How can I contact Jack Haigh?
You can use AeroLeads to view verified contact signals for Jack Haigh at Freelance, including work email, phone, and LinkedIn data when available.
What schools did Jack Haigh attend?
Jack Haigh holds Bachelor'S Degree, Music, Media And Performance Technology, 2Nd Class Honours (2.1) from University Of Limerick.
What skills is Jack Haigh known for?
Jack Haigh is listed with skills including Audio Engineering, Event Management, Stage Management, Social Media, Live Events, Events Organisation, Digital Media, and Public Relations.
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