Jack Hartican Email & Phone Number

Buckajo, Nsw, Au

Bega Valley, New South Wales, Australia

Australia

As the founder and owner of Roofit Online, my mission extends beyond merely creating a digital marketplace for the metal roofing industry; it is to lead a transformative shift through innovation, strategic project management, and a relentless focus on customer success. By integrating cutting-edge technology and a data-driven approach, I aim to streamline the supply chain, ensuring the delivery of standardised, high-quality Colorbond® roofing products and services on a national… Show more As the founder and owner of Roofit Online, my mission extends beyond merely creating a digital marketplace for the metal roofing industry; it is to lead a transformative shift through innovation, strategic project management, and a relentless focus on customer success. By integrating cutting-edge technology and a data-driven approach, I aim to streamline the supply chain, ensuring the delivery of standardised, high-quality Colorbond® roofing products and services on a national scale.Under my leadership, Roofit Online is tackling industry challenges head-on, such as product compatibility, vendor differences, and pricing disparities, by harnessing the power of technology and fostering strong partnerships with leading networks like Steeline®. My vision is to merge trust with technological advancement, delivering unmatched value and convenience to our customers.In aspiring to become the benchmark for excellence in the metal roofing industry, Roofit Online is committed to financial sustainability and achieving a stellar reputation. Guided by my dedication to customer satisfaction and continuous innovation, Roofit Online is not just responding to market demands but is driving a fundamental change in the way metal roofing is marketed, purchased, and experienced worldwide. Show less

Far South Coast, Nsw, Australia

As a Lifeguard for the ALS (Australian Lifeguard Service) during the Summer seasons of 22/23 and 23/24, I demonstrated leadership and a commitment to innovation in public safety and welfare. My role was crucial in implementing proactive and reactive measures to prevent loss of life and injuries, underpinning my team leadership when supervising beach environments to ensure public safety. Excelling in communication, I effectively represented the ALS, liaising with the community and regulatory… Show more As a Lifeguard for the ALS (Australian Lifeguard Service) during the Summer seasons of 22/23 and 23/24, I demonstrated leadership and a commitment to innovation in public safety and welfare. My role was crucial in implementing proactive and reactive measures to prevent loss of life and injuries, underpinning my team leadership when supervising beach environments to ensure public safety. Excelling in communication, I effectively represented the ALS, liaising with the community and regulatory bodies. This experience reflects my ability to lead, innovate, and manage projects with a focus on customer success. Show less

Pambula, New South Wales, Australia

In a pivotal role at a $20Mn/yr manufacturing firm with 50+ employees, I led diverse operations, covering sales, customer support, transport logistics, inventory management, accounts receivable, and fabrication. My adaptability across these roles ensured seamless service to hundreds of trade and retail customers. Demonstrating strategic leadership, I identified operational inefficiencies and spearheaded the integration of digital tools, significantly enhancing productivity and customer… Show more In a pivotal role at a $20Mn/yr manufacturing firm with 50+ employees, I led diverse operations, covering sales, customer support, transport logistics, inventory management, accounts receivable, and fabrication. My adaptability across these roles ensured seamless service to hundreds of trade and retail customers. Demonstrating strategic leadership, I identified operational inefficiencies and spearheaded the integration of digital tools, significantly enhancing productivity and customer engagement. This experience underscores my capability in project management, leadership, innovation, and customer success. Show less

Sydney, Australia

As the Project Lead for the Business Innovation Leaders podcast series, in collaboration with Dr. Stefan Meisiek and Dr. Gaia Grant (Tirian Consulting) at the USYD Business School, I spearheaded a 6-month initiative to spotlight business innovation. My leadership was instrumental in conceptualising and executing this project, leveraging my diverse skill set to innovate and streamline processes. I pioneered the development of an automated CRM system, utilizing tools such as Automate.io… Show more As the Project Lead for the Business Innovation Leaders podcast series, in collaboration with Dr. Stefan Meisiek and Dr. Gaia Grant (Tirian Consulting) at the USYD Business School, I spearheaded a 6-month initiative to spotlight business innovation. My leadership was instrumental in conceptualising and executing this project, leveraging my diverse skill set to innovate and streamline processes. I pioneered the development of an automated CRM system, utilizing tools such as Automate.io, Calendly, and Google Sheets, to efficiently coordinate VIP interviewees, technicians, and administrators, thereby enhancing team productivity and project outcomes. This role underscored my capabilities in project management, leadership, and technological innovation, skills I aim to leverage and build upon in any role. Show less

Sydney, Australia

In my role as an Executive Assistant at Tirian Innovation Consulting, I've demonstrated leadership through the proactive management of executive operations, systems enhancement, and process optimization. I've innovated content and document management strategies, ensuring efficiency and accuracy in research and preparation. My adept handling of client communications has fostered positive relationships, contributing to business growth. This position has honed my project management skills and… Show more In my role as an Executive Assistant at Tirian Innovation Consulting, I've demonstrated leadership through the proactive management of executive operations, systems enhancement, and process optimization. I've innovated content and document management strategies, ensuring efficiency and accuracy in research and preparation. My adept handling of client communications has fostered positive relationships, contributing to business growth. This position has honed my project management skills and ability to drive improvements, aligning with the responsibilities of a Customer Success Team Lead at Carv. My experience at Tirian underscores my commitment to excellence and innovation in supporting both internal and external customer success. Show less

Canberra, Australian Capital Territory, Australia

As a board member of The Australian Freeride Association, a non-profit organisation dedicated to the advancement of freeride alpine skiing in Australia, I've played a pivotal role in steering strategic initiatives that promote and nurture the sport's development. My leadership has contributed to significant project successes, demonstrating an innovative approach to growing the freeride community. This experience underlines my skills in leadership, project management, and sports innovation.

Canberra, Australia

During my tenure as an intern at Macquarie Retail Financial Services from 2012 to 2014, under the mentorship of Senior Advisor Mr Lee Scott, I demonstrated leadership potential and a knack for innovative problem-solving within the financial services sector. My responsibilities spanned across compliance, client file management, and effective supplier liaison, showcasing my ability to contribute to various business operations. I gained proficiency in the IRESS system, executed trades, and adhered… Show more During my tenure as an intern at Macquarie Retail Financial Services from 2012 to 2014, under the mentorship of Senior Advisor Mr Lee Scott, I demonstrated leadership potential and a knack for innovative problem-solving within the financial services sector. My responsibilities spanned across compliance, client file management, and effective supplier liaison, showcasing my ability to contribute to various business operations. I gained proficiency in the IRESS system, executed trades, and adhered to financial advising protocols, enhancing my project management skills. My engagement in client management and direct consultations, coupled with providing insightful financial analyses to professionals, underscored my commitment to excellence and customer success. This experience has equipped me with the leadership, project management, and innovation skills crucial for customer success. Show less

Perisher Village, New South Wales, Australia

Awarded in 2011 for exemplary service.

Hakuba, Nagano Province, Japan

During the '11/'12 Japanese winter season, as a Ski Instructor at Hakuba Snowsports School, I showcased leadership by delivering ski training to a diverse client base, from children to adults, emphasising customer success through personalised instruction. My role extended beyond teaching, involving innovative solutions in travel planning and cost analysis, ensuring a seamless experience for high-value clients. Within this close-knit team, I honed my project management skills, coordinating… Show more During the '11/'12 Japanese winter season, as a Ski Instructor at Hakuba Snowsports School, I showcased leadership by delivering ski training to a diverse client base, from children to adults, emphasising customer success through personalised instruction. My role extended beyond teaching, involving innovative solutions in travel planning and cost analysis, ensuring a seamless experience for high-value clients. Within this close-knit team, I honed my project management skills, coordinating transport and overseeing client welfare, demonstrating my ability to lead and innovate in service delivery. This experience highlights my commitment to enhancing customer experiences in the alpine skiing industry. Show less

Ibm Product Manager Professional Certificate, Product Management, 91% High Distinction

Through the IBM Product Manager Professional Certificate, I honed vital product management skills essential for driving customer success.

Google Ux Design Professional Certificate, User Experience Design, 85% Distinction

Through the Google UX Design Professional Certificate, I've developed key skills in user experience design, pivotal for enhancing customer.

Bachelor’S Degree, Applied Entrepreneurship, Honours

At Ducere Global Business School, in partnership with the University of Canberra (UC), I embraced the opportunity to study remotely.

Bachelor Of Commerce - Bcom, Honours

Activities and Societies: UOW Rugby, Junior Chamber International (JCI) At the University of Wollongong (UOW), my academic journey began.