Used my previous experience to launch my own business, curating historical and ghost tours for businesses, and the public in Derbyshire. • Plan, coordinate, and manage all business operations to achieve corporate goals.• Develop and implement the business plan for profitability.• Create the business website, flyers and handle social media management.• Conduct tours for up to 80 people, researching topics and speaking to the public. • Currently exclusively running tours for Derbyshire Council, BID Projects providing and conducting bespoke tours to promote ongoing events and Derby’s tourism.

Healthy Stuff is a UK-based Bio testing and online retail company, with a global presence. Specialising in the testing of allergies and intolerances via whole blood and plasma. • Develop a productive, profitable, and achievement-oriented working environment for employees.• Address operational issues and concerns in a timely fashion.• Supervise operations team to ensure operational excellence and excellent customer services.• Manage the workflow for staff to researching new products or processes analysis. • Accountable for managing a project from start to finish & evaluating and changing processes to logistic/supply chain and stock management to providing internal training.• Assessed, designed, and implemented a new time-saving system that increased efficiency by over 130%,• Evaluate current operational strategies and recommend improvements.• Determine staffing requirements, work assignments, and schedules for new projects.• Successfully managed the renovation and commission of the in-house laboratory project.• Accountable for sourcing and supply chain management of items direct from the manufacturer globally, along with the conformity checks to ensure full compliance with current regulations i.e., UN3373.• Assumed responsibility for managing the global postal operations. • Ensure products are successfully introduced and maintained globally to relevant regulations and liaise frequently with Regulatory bodies such as MHRA and the FDA.

• Provided all admin support to a busy service department, assisting the sales team with order processing.• Handled stock management and ordering, along with temporary management of the 'Stores' department. • Acted as key contact for escalated customer inquiries.• Managed tracking and logging of escalated issues• Prepared and issued service instructions to various departments. • Handled electronic repair, fixing two-way radios for customers.

• Developed strong customer relationships in order to generate a high volume of prospective clients.• Supported sales and marketing teams in achieving hundred percent outcomes.• Researched the market for identifying new business opportunities.• Coordinated sales efforts in reaching or exceeding sales targets and goals.• Assisted and support sales personnel in expanding customer base.

Developed and managed a team of sales professionals, over two publications covering Health & Big Pharma and Technology. Coaching and mentoring the team to effectively hit targets and KPI’s ensuring that the team and Magazines regularly exceeded targets set. Researched and sourced new articles and topics for both publications daily to stay at the cutting edge.Since 2010 AI Global Media has been committed to creating engaging content that informs our readers and reaches our advertiser’s target markets.Today, we have 15 unique brands, each of which serves a specific sector or region. Our flagship magazine, has a global circulation of 108,000 who are treated to a range of editorial articles, features and news pieces all of which are the cutting-edge of the latest developments in the global corporate market.

Developed and managed a team of sales professionals, over two publications covering Health & Big Pharma and Technology. Coaching and mentoring the team to effectively hit targets and KPI’s ensuring that the team and Magazines regularly exceeded targets set. Researched and sourced new articles and topics for both publications daily to stay at the cutting edge.Since 2010 AI Global Media has been committed to creating engaging content that informs our readers and reaches our advertiser’s target markets.Today, we have 15 unique brands, each of which serves a specific sector or region. Our flagship magazine, has a global circulation of 108,000 who are treated to a range of editorial articles, features and news pieces all of which are the cutting-edge of the latest developments in the global corporate market.

Selling advertising to high profile clients for a Merger/Acquisition Publication. This allowed me to progress within the business to Head of Features.

Photography and tour guide work for a company working in the tourism sector