Jack Hicks Email & Phone Number

Garden City, New York, US

Burlington, Massachusetts, US

As a Sales Engineer with Precisely, I partner with the sales account teams delivering presentations and demo's to our customers. Relying on my technical experience and knowledge of Precisely Software, I lead our customers on a transformational journey by developing a deep understanding of their goals and objectives while articulating how to adopt Precisely.

Waltham, MA, US

Rocket Software is a leading global developer of software infrastructure products that help corporations, government agencies and other organizations reach their technology and business goals. Founded in 1990, Rocket Software is a vibrant and growing company. As a Sales Engineer with Rocket Software, I partner with the sales account teams delivering.

Downers Grove, Illinois, US

Diamond Client Success Team, Process Improvement, Client Advocate, ITSM ManagementEffectively manage relationships with 5 clients totaling over 1 million dollars in monthly recurring revenue. Including but not limited to project management, oversight in day to day service activities, process analysis and process improvement recommendations.

Downers Grove, Illinois, US

Manage Global Team in Test Data ETL, Mainframe code deployments, adhoc processing and Batch Cycle Processing utilizing TWS. Responsible for implementation of the following processes: Service Now workflow, Intelligent Test Data extraction process, Automated Cash Posting Process, Automated delivery of mainframe output to SharePoint, Instrumental in the.

Jacksonville, Florida, US

Testing Specialist Blue Cross Blue Shield of Florida

Naples, Florida, US

Pre and Post Sales support, implementation, customization, integration and support of PRO/JCL, JOBScan, Info/XE, LCM and Zeke software products. Other projects engineered, managed and implemented included ITIL Release Management analysis, customized reporting solutions and obsolete component analysis solutions.

Created and delivered customized software integration and automation solutions for Fortune 500 Companies. Solutions were based on Software Development Life Cycle automation and in-depth component cross-referencing.

Lead QA test Analyst responsible for the quality of client software applications.

Lead support for mainframe health care applications and Third Party Administration server applications. Supported and tested emergency and scheduled releases.