Jacki Parker Email & Phone Number

Tarrytown, New York, United States

Responsible for support of Analyst team and AR Director.

Elmsford, NY

• Responsible for maintaining and managing customer account relationships which includes approving and setting credit limits, negotiating payments and payment plans, collections, and reconciliation to ensure the steady.
• Decreased receivables by over $800,000 in past due balances in less than nine months
• Problem solves all discrepancies on balances and transactions
• Manage Credit Card sales program and relationships with Credit Card Merchants and internal IT executives reconciling discrepancies and problematic transactions
• Collaborate with controller and CFO on strategies for receivables on accounts prior to collections
• Actively participated in NetSuite implementation and transition replacing custom GUI application and AS400 system

Actively looking

• Responsible for full production of national mailing campaigns and follow-ups to individual donors including analysis
• Managed timelines, scripts, call monitoring, reporting, analysis and follow-up with Telemarketing Vendors
• Handled all sensitive customer service needs such as specialized letters, e-mails and call-backs
• Responsible for maintaining, analyzing and reporting on financials for various campaigns

• Responsible for Legal communications between upper and middle management
• Responsible for proofing, reviewing, amending, versioning and resolving discrepancies on contracts/abstracts
• Responsible for streamlining department & company procedures directly affecting the Legal area
• Trained staff within department on new Oracle system

• Reduced over sixty days receivables to zero dollars
• Responsible for maintaining Chicago region, including all account receivables and amending contracts
• Researched and problem solved discrepancies on properties for relocated employees
• Coordinated all necessary communications between clients and regional executives
• Oversaw that contract terms are appropriate, accurate and met according to services rendered
• Created, designed, published and updated department newsletter for corporate and regional offices

Participated actively in management of branch to including prioritizing and assigning responsibilitiesSupervised operational function of teller lineResponsible for monitoring branch cash and completing all monthly branch reports in a timely mannerInterviewed, trained and developed teller staff

Responsible for high maintenance accounts and client relations including negotiating pricing for special accountsPresented products and promotions to clientsResearched, problem-solved and followed up discrepancies on member accountsTrained and mentored new employeesDeveloped, designed, and implemented employee handbookDeveloped and implemented ideas for.

Responsible for maintaining client accounts and client / vendor relationsResearched and problem-solved discrepancies for client accounts and vendorsPresented quarterly promotions to clientsAssisted in designing logos/emblemsIncreased sales 5% for first quarter of 1993

Provided support to Marketing Department on promotions and projectsDesigned, implemented, tabulated and reported results from the Introduction to New Member ReportPresented products and services to new employeesCreated, implemented, and revised new proceduresDesigned employee incentives for operations and branch staffResearched, problem solved and followed.