Jackie Applegate Email & Phone Number

Perris, California, United States

▪ Ensure all Warehouse Management Systems (WMS) are functional and used correctly▪ Monitor regular system functionality, interface, and developments▪ Provide comprehensive end-user training to maximize operational excellence, quality, and efficiency▪ Collaborate with IT and operations to provide first-line system support▪ Liaise between global IT and operations to communicate updates, and deploy new features▪ Test and roll out new features to users, while providing feedback for improvement▪ Collaborate with 3PL management and staff to ensure adherence to best practice▪ Maintain hardware, user accounts, and access ▪ Troubleshoot hardware and software issues, providing workarounds as needed▪ Identify and propose solutions to problem areas▪ Partner with operations to establish routines for system maintenance

Perris, California, United States

▪ Managed and collaborated with 3PL to ensure adherence to H&M standards and Best Practices▪ Responsible for Retail and Online picking, Outbound/transportation, and Non-Commercial Goods▪ Maintained and reported various KPIs and metrics▪ Coordinated daily/weekly deliveries and shipments▪ Planned weekly picking schedules▪ Performed various warehouse audits to ensure quality, accuracy, and efficiency▪ Utilized spreadsheets and advanced formulas to track and manage inventory data▪ Contributed to the constant improvement of operations▪ Provided exceptional service to retail stores, and online customers

Chino, California, United States

▪ Provided deep working knowledge of SAP as it relates to operations ▪ Trained all warehouse staff and system users in SAP▪ Served as a liaison between global IT and operations ▪ Provided first-line system and IT support to warehouse users, and escalated issues to global IT▪ Communicated system updates and deployments. ▪ Tested and rolled out new features to users▪ Provided feedback and improvement ideas to Dev teams to increase efficiency▪ Collaborated with 3PL management and staff to ensure a clear flow of information, and adherence to best practice▪ Maintained hardware, user accounts, and access▪ Monitor hardware and software problems, providing workarounds as needed▪ Identified and proposed solutions to problem areas▪ Established good routines with operations to maintain system integrity▪ Cross-functional partnership with other support functions

Chino, California, United States

▪ Managed various areas including inbound, storing, carton replenishment, picking, inventory, staging, and shipping▪ Planned and reported on various KPIs and metrics▪ Managed daily/weekly deliveries to 150 stores in the West Coast region▪ Scheduled daily/weekly shipments with carriers▪ Planned weekly picking schedules▪ Performed various audits to ensure quality, accuracy, and efficiency▪ Utilized spreadsheets and advanced formulas to track and manage inventory data▪ Contributed to the warehouse operation's improvement and service to retail stores

Santa Fe Springs, California, United States

Assisted the Replenishment Specialist with administrative tasks, reporting, data entry, audits, and inventorymanagement.▪ Increased responsibility over time as experience and training evolved

Psychology

General Education