Jackie Bartlett Email and Phone Number

- Called Hydro One customers to discuss various billing issues utilizing SAP- Offered explanations/solutions t address customer concerns- Minimized escalations by resolving customer inquiries on first call- Maintenance of accounts by inputting accurate interaction records, thereby ensuring customers' files were orderly and up to date- Daily data entry to update mailing lists and telephone numbers- Alphabetized, sorted, verified bills and letters that were mailed out on a daily basis

Residential and home office organization solutions to assist busy people, thereby enabling them to maximize their time and resources. This includes de-cluttering, assistance with downsizing, home sale preparation, such as staging, packing, unpacking, hiring of contractors. Interior decor up-dates/room makeovers, document/invoice management as well as establishing filing systems. Also assisted seniors who were facing life challenges by providing light housekeeping. shopping services, meal preparation, laundry, errands and odd jobs

Reported to the President- Provided completed administrative support to the President and Director of Finance & Administration, which included drafting correspondence, scheduling appointments, telephone communications, co- ordinating meetings and taking meeting minutes, preparation of presentations, reports and proposals, as well as travel arrangements - Ensured highest level of productivity of President by reviewing and co-ordinating all internal and external communications and commitments- Communicated and liaised with various departments and staff on daily basis, including the various worldwide locations- Assisted in the planning, co-ordination and execution of events for internal and external meetings and conferences/seminars, as well as organized annual company golf event and management summer and winter functions- Assisted in various legal aspects with respect to litigation with other parties, as well as reviewing and approving of all non-disclosure agreements- Co-ordination of all company travel and all employee training requirements- Created and edited PowerPoint presentations on a regular basis