Jackie Blackburn Email and Phone Number

 Implemented the use of a high-precision image dimensional measurement system (Keyence)  Lead programmer for new measurement programs  Implementation resulted in 35% reduction in inspection times Preforms First Article Inspection Reports for customers Works with a cross functional team on New Product Introduction (NPI) Partners with manufacturing and engineering on finished part scrap analysis to reduce cost  Oversees testing and approval of raw materials  Developed a database for easy retrieval of test results Trained and certified as a Designated Supplier Quality Representative (DSQR) for General Electric Trains new quality technicians on inspection of finished product in accordance with customer drawings and specifications Refined and streamlined calibration procedures  Assigned all equipment a unique Equipment ID number and developed a database to track calibration due dates  Collaborates with outside vendors for calibration completion  Completes internal audits to identify process deficiencies and the effectiveness of the Quality Management System Manages deviation reports and aids manufacturing in root cause analysis Assisted in the upgrade of the Quality System from AS9100 Revision C to AS9100 Revision D

 Responsible for providing leadership for the Quality Systems within the center  Maintained thorough familiarity with and compliance to all State and Federal regulations, FDA approved Standard Operating Procedures, OSHA, CLIA, and cGMP Oversaw the execution, documentation, and review for FDA, GHA , internal and third party audits, as well as oversaw the response for any audit observations  Tracked deviations daily and analyzed for trends Authored deviation reports which included root cause analysis Developed, tracked and monitored corrective actions and preventative measures  Performed daily reviews of donor record files, supply inventory, proficiency testing and calibration and maintenance of equipment Performed spot audits, performance observations and internal assessments to ensure center compliance with Standard Operating Procedures Conducted monthly quality meetings in which quality concerns were addressed and solutions identified and implemented Supervised and Managed Quality Personnel within the center  Performed staff reviews using formal and informal feedback mechanisms including salary changes  Performed hiring and training of new employees and retraining of current employees Traveled to other plasma centers within the company to train and mentor Quality Staff as needed and perform internal audits Participated in a Standard Operating Procedure Rewrite Committee  Worked with field and corporate personnel to streamline and improve processes Nominated to the Committee by Senior Management

 Supervised and managed the Quality Control Lab  Worked with plant management to resolve product quality issues  Investigated, resolved and responded to customer complaints Cross trained to microbiology lab, inventory department and shipping department Facilitated third party audits and led monthly internal audits to ensure that the plant remained compliant to all standard operating procedures Performed chemical and physical testing on in-process and finished material (e.g., percent ash, percent moisture, pH level, water solubility, titrations, dust index, cellulose assay, and ether solubility)