Jackie C. Email & Phone Number

White Lake, MI

Proofread and edit transcribed forms for accuracy.Maintained the standards of department procedures, policies, objectives and quality improvement.Transcribe interviews, dispatch and 911 telephone calls.

Clarkston, Michigan

 Monitored the collecting, tracking, organizing the cleaning of, and reporting of containers in program. Coordinated with sales team the selling of containers returned in program. Implemented checks and balances decreasing overhead costs. Revamped processes to run the program smoother and more efficiently. Forged partnerships with transportation.

Auburn Hills, Michigan

 Placed with Clawson Container in Accounts Payable Department. Processed and paid company's business expenses. 6-month time requirement was met, Clawson Container hired direct.

Troy, Michigan

 Handled 90+ calls daily. Documentation and resolution of customer complaints. Compiled insurance claims from customers and provided resolutions. Responsible for payments to customers for reimbursements. Mentored and trained employees in customer service, including proper phone etiquette and data entry practices.

Bachelor Of Science, Interdisciplinary Studies In Social Science: Law And Society; Emphasis In Psychology

Bachelor Of Arts, General Business Administration Prelaw: Emphasis In Law