With my strong determination and I was able to deliver a healthy relationship with customer and assist the elderly to purchase their product online I was able to get their credit card number, to help them process their order.>Provide knowledgeable answers to customer phone, chat and e-mail inquiries regarding products and benefits of NerveAlign.>Assist clients on order-on-line>Deal with orders in the back office, process refund.>Follow-up on all customer requests to ensure the products provide the highest level of customer service in the industry>Manage ongoing customer relationships utilizing our CRM tools>Assist customers with after-sales service issues>Be the primary contact for customer inquiries about NerveAlign products>Maintain and update regular clients to purchase NerveAlign products again.

*Administrative Assistant• Fulfill Orders• Promote Products on Social Media• Handle Inquiries• Monitor Facebook comments• Follow up customers about the product results. • Monitor and response to the customers feedback or reviews about the product.• Handle or monitor live chat on website• Data Entry

*Administrative Assistant*Customer Service Representative*Handle customer queries through email using Groove-HQ. *Order Fulfillment*Manually Add the tracking numbers on Shopify using "Tracking & Delivery Updates called AfterShip." *Handle customer queries*Post Product on social media - Facebook, Twitter, Pinterest, & Instagram*Manage & Monitor FB comments*Handle or monitor live chat on website*Data Entry

1. Make cold calls to American home owners and see if they are interested in selling their home. 2. Follow up with interested home owners and schedule an appointment for the Acquisitions Specialist to visit.3. Update the Realeflow CRM base with all activities.4. Post real estate properties on different real estate websites.-Craigslist-Zillow-Hotpads6. Update property sheet with public record data.

1. Make cold calls to American home owners and see if they are interested in selling their home.2. Follow up with interested home owners and schedule an appointment for the Acquisitions Specialist to visit.3. Update the Connected Investor CRM base with all activities.4. Managed Mojo Sells Dialer.

-Managed Magento CRM - it a software that lets you fulfill orders, has more details about the status order - pending, complete or failed.-I usually respond to RS4k website comments.-Managed Email Inquiries-Delegate the Online Class inquiries to Team Member of RS4K Instructor.-Most likely response and monitor Basecamp project task management for group or team.-Managed and monitor Facebook comments.-Delegate RS4K Online Academy LAB-A-DAY to RS4K Instructor.

123Employee is the premier outsourcing centers and it was founded in 2006 to meet the needs of small and medium-sized businesses.Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses while offering a high level of on-going training for our employees and clients.We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses.We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers.Our company features fully redundant voice and data, enterprise-grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs.1. Email Management/Filtering2. Following up with clients/customers (sending thank you and other reminder emails)3. Receptionist duties (answering occasional calls)4. Calendar Management5. File Management (organizing files using Dropbox etc)6. Database building (eg. updating email or contact lists on your CRM)7. Research on certain topics for blog posts, newsletters or others8. Personal errands (purchasing gifts for loved ones/family members online)9. Hotel and Flight Booking10. Transcription (transcribing voicemail, video or audio, podcasts etc.)11. Taking down minutes of meetings12. Creating basic reports (reports on weekly tasks, deliverables, sales)13. Preparing Slideshows (Powerpoint Presentations)14. Liaison between you and other team members15. Recruitment (source for other team members like writers or graphic artists)16. Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)17. Manage and update Social Media Accounts18. Publish posts on your Blog (content you provided)19. Filter and reply to comments on your blog

Customer Service Representative

Obtain client information by calling & answering telephone calls; verifying information. Determine eligibility by comparing client information to requirements.Sell Vacation packages, verify & determine package eligibility.Sell the qualifying guest vacation over the phone.Assist customer with any questions and concerns about the vacation packages.Determine that the guest meets qualification standards for our marketing packages.