Technical manager role covering quality, consistency and brand integrity. Managing a wide supplier network and a portfolio of produce products spanning multiple countries, the main focus is to establish due diligence, drive environmental improvements and maintain product quality. My responsibilities include:Supplier managementProduct quality and consistency monitoringCustomer complaints assessment, trending and targeted reductionEthical and Corporate responsibility for responsible sourcingFactory auditing for establishment and maintenance of good manufacturing standards in line with BRC and Sainsbury's policiesCustomer assessment of products versus benchmarks and analysis of customer responseDriving supplier engagement for improvement of top selling lines to deliver lower costs through efficiency modellingValue chain analysis work to determine where value is added and where it can be improvedFIR guidelines and customer information consistency foundationsArtwork and legal guidelines for packagingExperienced microbiological risk assessment (especially Sainsbury's own HARA system)

Assistant to the technical manager at a chilled food manufacturing siteResponsibilities included:Factory trials for NPD and processData collation for accreditation from governing bodies (e.g. Soil association for Organics)Taste panel consistency monitoringIncident management of public withdrawal from safety issuesFactory batch calculations and recipe collations