Jackie Ecker Email & Phone Number

Boston, Massachusetts, United States

Senior Business Analyst for Anti-Money Laundering (AML) and Sanctions processes and technology in Compliance area.Projects include implementation of screening for:-ISO20022 (SWIFT MX)-Digital (Bitcoin, Ethereum)-Entities

Boston, Ma

Project Manager for Phase II implementation of Salesforce.com within organization with 300+ users. Phase II includes enhancements to current functionality + integration with apps such as Marketo and Salesforce1 mobile application.Involvement in all phases of the project life cycle, including: - Creating and managing project plan - Generating business analysis- Gathering requirements- Leading development team- Testing- Deploying enhancements- Training- Support- Demonstrating flexibility and agility while managing multiple sub-projects concurrently and ensuring all tasks remain on time and on budget- Identifing risks of integration with other cloud-based technologies, including risk of platform technology, data transmission, data retention and data storage- Liaising with Compliance + Privacy Officer to ensure all global laws and regulations are met- Following strict SDLC processes- Managing staff- Managing budgets

Boston, Ma

As a Business Analyst/Project Manager for Marketing and Sales technologies in the heavily regulated Financial Services industry, I translate technical requirements and turn them into business solutions. In my current role, I have performed the following duties:-Business Analyst, Salesforce.com implementation-Business Project Manager, CRM Upgrade (Salesplace)-Business Project Manager, Sales/Marketing Enablement Software that included: SAVO for Marketing Portal and Presentation Maker Qvidian for RFP Response AutomationExperience includes:- Recently completed Phase I of Salesforcecom implementation- Completed System Administrator training for Informatica Cloud- Developed test scripts, performed QC testing and provided "Go/No Go" decision- Provided analysis and recommendations for data migration and license allocations- Acted as intermediary between Systems and end users to facilitate deliverables and solve for issues- Wrote and disseminated communications to the user community based on a pre-defined communications strategy- Captured user stories and translated them into business requirements- Developed workflows to simplify and streamline processes- Ensured mobile and Chatter functionality were FINRA compliant- Ensured functionality and user reporting adhered to global employee privacy regulations- Developed Best Practices documentation- Created training materials, Quick Tips and "How To" MP3s- Designed web page housing all end user materials - Represented the Business in the contract negotiation process to ensure all business needs were legally covered- Participated in the vendor selection process: performing vendor research, pre-interviewing vendors for short-listing, coordinating the test script for Proof of Concept- Compiled all analysis, metrics and framework for business cases to purchase new technologies

As a member of global team, acted as liaison between developers and 500+ end users of Pivotal: a web-based CRM system, heavily customized by internal developers.Project Lead for upgrade to Pivotal 6.0 (Sedna) project- Developed requirements, overseeing team meetings, managing requirements schedule; - Tested new functionality and reported bugs and issues to developers- Developed and analyzed detailed reports using CRM and external databases. Reports were submitted to senior level management - Provided support to end users, as needed- Created training manuals, Enhancement Release Notes and other communication materials

Managed CRM database, Salesforce.com. Oversaw enhancements, developed release notes, provided trainings and compiled training materials.

As a member of the Marketing Team, I worked to bring in new higher ed institutions as clients of our web-based system. I developed marketing materials, traveled to universities to provide demos, networked at sales conferences and oversaw the team of summer interns.

Mba, Marketing

Activities and Societies: Vice President, MBA Marketing Association; Member, Students for Responsible Business I helped organize.

Ba, Journalism/Political Science

Education record