DUO is the leading provider of personal, home and community support services in and around Canberra.In my role as Manager – Children & Youth Services, I have overall responsibility for ensuring the effective and efficient operation of all Children and Youth Services, including:• Providing leadership, support, mentoring and management to a team of Senior Coordinators and Coordinators;• Ensuring the ongoing development of flexible and innovative services while meeting… Show more DUO is the leading provider of personal, home and community support services in and around Canberra.In my role as Manager – Children & Youth Services, I have overall responsibility for ensuring the effective and efficient operation of all Children and Youth Services, including:• Providing leadership, support, mentoring and management to a team of Senior Coordinators and Coordinators;• Ensuring the ongoing development of flexible and innovative services while meeting agreed budget and client hours targets;• Maintaining the specified and appropriate standards for the delivery of client services, ensuring compliance with relevant standards and contractual obligations;• Developing and maintaining policies, procedures and processes that support the delivery of client services;• Responding to and completing submissions, tenders and other funding opportunities and requests relevant to Children and Youth services;• Working closely with the Work Health & Safety Officer to maintain a safe and effective working environment for staff and clients, including risk management within service delivery;• Ensuring the recruitment, selection, induction, training, development and retention of staff within the relevant programs; • Working closely with the leadership team to meet the organisation’s identified strategic goals; and• Maintaining a positive reputation and image for DUO. Show less

Karinya House Home for Mothers & Babies Inc. is a community based, not-for-profit organisation providing supported accommodation, transitional housing, outreach services and support groups to pregnant and parenting women and their families who are in crisis. Reporting to the Director and Management Committee in my role as Finance Officer, I had overall responsibility for the financial and administrative undertakings of the organisation, including human resources, fundraising, business… Show more Karinya House Home for Mothers & Babies Inc. is a community based, not-for-profit organisation providing supported accommodation, transitional housing, outreach services and support groups to pregnant and parenting women and their families who are in crisis. Reporting to the Director and Management Committee in my role as Finance Officer, I had overall responsibility for the financial and administrative undertakings of the organisation, including human resources, fundraising, business and governance responsibilities. My major contributions in this role include:• Streamlining of all office administration and finance activities• Effective management of third party providers• Effective financial management and reporting to the Management Committee• An increase in income generated by fundraising and donations of 232% over 6 years Show less