Jackie Gamble Email and Phone Number

4 ½ yrs.)Point to Point Destinations; Daily liaison for 6 international call centres, including weekly training, generating leads sources for telemarketing calls, and assigning presentation time availabilitiesSupervised the Junior Marketing Assistant, the Sales Coordinator and Receptionist, providing training, daily supervision and motivationProvided management of other revenue producing programs such as Owner Referral, Mini Vacation and Daytrip programsResolved all escalated complaints via phone, email and in person, including issues with any telemarketer problems, incentive gift problems and all disgruntled and difficult potential clientsDeveloped new Marketing software systems, working with IT to create, test and launch to the various call centres and operational usersProvided inventory control for all incentive gifts for all sales centresReconciled and approved all the payroll for the departments directly working for the Marketing Department such as the call centres and Tradeshow staffManaged the upgrades and inventories in the Marketing software system for all sales centres and call centresContacted contest winners and finalized agreements and publication of pictures on the websiteUpdated staff on Marketing programs, including incentive gifts as well as information about the Canucks

Travel Trade Manager 2003 - 2005 (1 ¾ yrs.); Responsible for the growing of the Travel Trade sector by 15%, for the Sandman Group of Inns, Hotels and Resorts, through Sales calls, creation of collateral, initiating travel agent specials and data analysisAdministered redevelopment of the Travel Agent section on the main Sandman hotel website, and provided a monthly online newsletterContracted and presented to large Corporate Travel Agencies such as BTI, AMEX and Carlson WagonlitRe - established hotels partnership with Resort Reservations Network (A Division of Intrawest)Attended Tradeshows such as Cruise-a-thon and Addison ShowsOriginally was hired for the position of General Manager in Training to become a GM at one of the properties but was promoted to Travel Trade Manager after a few monthsBusiness Development (1 year contract) 2002 (1 yr.)

Supervised and motivated Reservations staffMaximized revenue by operating inventories and yield Management

Supervised Reservations staffTrained all Front Desk and Reservations staffConducted revenue management for the propertyConducted sales management for the property, including sales sites and contractingAssisted in creating Revenue and Sales and Marketing budgetsFront