Jackie Heath Email and Phone Number
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Extensive operational, administrative and front line customer service experience within prestigious environments. Achieves outstanding customer service results through applying a dedicated, personalised quality service to clients and business activities. Excellent interpersonal, organisational and communication skills with a positive, enthusiastic and caring nature coupled with an energetic and infectious drive to succeed. Currently retraining in hairdressing and wishing to combine this with a suitable part time office role whilst maintaining and enhancing my business skills and experience.
Hq Hairdressers
View- Website:
- hqhairdressers.co.uk
- Employees:
- 1
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Salon AssistantHq Hairdressers Jun 2015 - PresentFrimley Green, Surrey, United KingdomSalon assistant and trainee stylist . front of house
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StudentRight Management Mar 2014 - Aug 2015FarehamWorking through various training and assessment programmes with a view to reskilling for part time / temp employment and potentially setting up own future business.Modules in progress : Approaching the Market, CV development, Self Employment, Career Awareness, Bookkeeping,
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Front Desk ReceptionistNirvana Spa & Leisure Ltd. Aug 2014 - Jun 2015Sindlesham, Berkshire, United KingdomFront of house reception and concierge guest services -
Lead Commercial ManagerIbm Aug 2006 - Mar 2014FarnboroughClient facing role as part of the Senior Management Team for high focus growth account (TCV $140m). To lead on commercial management and make key decisions. Management of complex customer contract, financials and operational governance. Close interaction with senior executives internally and within client. Recent achievements include team bonus award as a key contributor to new business signings. Commercial Management Excellence awards attainment in Q4 2010 and Q1 Q2011 for exceptional dedication to account management and maximisation of growth and profitability. Recent customer testimonial demonstrated re-utilisation of presented commercial and contract status as a best of breed model for their other vendors. Recent activities include leading an account Portfolio Corporate Audit which achieved a pass rating with no findings.
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Customer Relationship RepresentativeIbm Feb 2002 - Jul 2006Ibm Uk Public SectorResponsible for meeting and improving customer satisfaction targets within assigned Public Sector account set to help build customer relationships and resolve process issues through careful problem determination and resolution. Close monitoring of service delivery projects and proactive cash management whilst raising awareness of business improvement initiatives through implementation and education of e-tools. Shielding customer from internal complexities by acting as a single point of contact. Overachievements on customer satisfaction and cash management targets through business improvement initiatives. Recognition as being one of the top team performers through leading and driving key projects. Winback business signings achievements and Bravo Award for personal dedication and winning back Lenovo business via problematic University accounts
Jackie Heath Skills
Jackie Heath Education Details
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Feltham Community CollegeA Levels, English, History, Geography
Frequently Asked Questions about Jackie Heath
What company does Jackie Heath work for?
Jackie Heath works for Hq Hairdressers
What is Jackie Heath's role at the current company?
Jackie Heath's current role is Customer service professional seeking suitable role to further enhance my career.
What is Jackie Heath's email address?
Jackie Heath's email address is ja****@****ibm.com
What is Jackie Heath's direct phone number?
Jackie Heath's direct phone number is +4479519*****
What schools did Jackie Heath attend?
Jackie Heath attended Feltham Community College.
What skills is Jackie Heath known for?
Jackie Heath has skills like Crm, Management, Business Development, Account Management, Business Process Improvement, Team Building, Customer Satisfaction, Key Account Management, Direct Sales, Managed Services, Sales Process, Cloud Computing.
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I Specialise In Unlocking The Value Of Historic Buildings. I Am A Conservation Accredited Engineer.London1ramboll.co.uk
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