Jackie J. Email and Phone Number

Experienced learning and development manager, accomplished and curious about working collaboratively with colleagues to communicate and deliver results. Comfortable working at a strategic or operational level both internally and externally around the learning and development cycle.Manage, lead and develop the business support team through coaching, personal development reviews, regular 1.2.1 meetings and informal learning on the job.Collate learning and development management information for senior managers of City of York council.Work with HR advisers, stakeholders and subject matter experts to monitor and report on training budgets and KPI's.Proactively ensure robust systems and processes are in place to provide a high quality service for internal and external customers. Implemented and developed a new learning and development database. Manage and support the ongoing development of workforce strategies and projects.Research and evaluate information to produce reports, briefings and strategies for corporate management within the council.Delivered and facilitated training to;• Disability voluntary groups• Community groups• North Yorkshire County Council social workers• North Yorkshire Police• York College• Head teachers of York schools • York and York St John Universities• Children Safeguarding boards• Strategic leaders from organisations across York and North Yorkshire

Successfully delivered various projects with community and voluntary groups promoting ward priorities, solving issues thoughtfully and quickly Project leader working with councillor’s and community leaders on ward priorities e.g. ward budget spending, local eventsSuccessfully initiated the Community Covenant project, working in partnership with national and local charities and the Armed Forces (Army, Navy and Airforce)Equalities expert working with York St John University, North Yorkshire County Council and local charities to promote and deliver Equality events

Strategic lead on a city wide national preventing extremism agenda, raising awareness of exploitation of vulnerable individualsDelivered awareness training approved by the home office to key partners e.g. North Yorkshire Police, NY Fire Service, and Universities, schools, community and voluntary sector groupsDesigned and delivered multi agency hate crime strategy and action planReported to the Chief Executive and strategic North Yorkshire partnership board on the Preventing extremism agenda

Working directly with people (in their communities) who want to improve their knowledge and skills around finding employment working with children and young people - the 4 day course, delivered over several months enabled lots of interaction and allowed myself and the other trainer to really get to know the fantastic people who attended the course.